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Joiner (Multi-Skilled)

Onward Homes
£25,950 (Confirmed Rate)
Closing date
7 Nov 2021

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Homes and Asset Management, Maintenance / Repair, Residential Development & Construction, Construction, Health and safety
Full Time
Organisation Type
Housing association / RP
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Job Details

Onward Homes is one of the largest registered providers of social housing in the North West, with 35,000 properties across the region.

Our in-house repairs team, Onward Repairs, aims to deliver a high-quality service that is convenient for our customers and keeps our homes safe and in excellent condition. Working across the Lancashire region, Onward Repairs provides all day-to-day repairs and void works, gas servicing and out of hours service to our customers.

We recognise our people are our greatest asset and offer a competitive salary and benefits.  These include 28 days annual leave plus bank holidays and a paid 3-day closure during the festive break.  With immediate access to our company pension scheme, we will match your contributions up to 10%.  And that’s not all, we offer access to a health care cash plan, along with access to discounts for household brands.

You will have access to paid learning opportunities to provide you with the skills for now and the future to equip you to deliver great service to enable you to achieve your full potential.

We are recruiting a Multi-Skilled Joiner to join our team.


Providing you with a company vehicle, and the provision of all necessary power tools to carry out your role, this is a fantastic opportunity to join a growing business.

Reporting to the Team Leader (Responsive Repairs / Voids and Adaptations) you will deliver repair activities within customer homes, empty properties and for other clients as required, in line to our standards and key performance indicators.

You will co-ordinate and undertake the most cost effective repair solution delivering value for money.  This will involve organising materials, providing detailed information, effectively communicating with customers, other stakeholders and colleagues to deliver a high quality service and all in line with health and safety requirements.

Providing excellent customer service whilst ensuring prompt work is delivered and liaise with clients, customers and colleagues regarding access, safe working practices, and assessment of repairs requirements and progress of repairs, ensuring all work is delivered to a high standard.

Whilst you will complete jobs on PDA’s (smartphone) and maintain other records as required including van stock, access details, materials used, job progression and follow on information, you will proactively organise your workload to ensure the delivery of an efficient and effective service at all times.

It is essential that you have a sound knowledge of building construction, components, building trades and applicable building regulations, and experience of working in a customer focussed service.  You should demonstrate proven ability to deliver a quality customer centred repairs service and experience of working in a target driven environment.

You should hold a minimum L2 NVQ or equivalent qualification in Plastering and relevant experience and an appropriate CSCS card, along with sound up to date knowledge of health and safety regulations.

The role may involve participation in an emergency 'out of hours' service as required on a rota basis which includes weekend work. This is in addition to the contractual hours and additional compensation is provided. 

Candidates should be prepared to travel across the Lancashire region to cover our repair's service and a full UK Driving Licence is required, with Onward Repairs head office in Accrington.

Due to Covid-19, we have adapted our working arrangements under government guidelines and Safe Systems of Work.  Discussions around the current working arrangements and Safe Systems of Work specific to the role will take place during the interview process. If candidates have any concerns / questions in relation to Covid-19 and the role at any stage of the recruitment and selection process they can contact the HR team on and a member of the HR Team will be in touch.


Onward is one of the largest registered providers of social housing based solely in the North West of England with 35,000 homes across Greater Manchester, Cheshire, Merseyside and Lancashire.

Onward currently comprises of five leading housing providers committed to the regeneration and sustainability of our region; Contour Homes, Liverpool Housing Trust, Ribble Valley Homes, Hyndburn Homes and Peak Valley Housing Association. They work together under the Onward brand as a not-for-profit organisation regulated by Homes England.

Our member organisations are united by a common purpose – to make a positive difference in the communities we serve.

  • We build, manage and maintain homes for people who are unable to access housing on the open market.
  • We deliver high quality homes and first class services that make a real difference to the people living in our neighbourhoods.
  • We offer customers support and assistance, helping people to overcome the challenges faced in our communities.
  • We provide homes and support to vulnerable people, helping them to live independent lives in the community.
  • We work with partners, voluntary groups and government agencies to provide more homes for people from all backgrounds, meeting the increasing need for housing throughout the North West.

Together as Onward, we’re signalling our intention to increase our impact by building more homes and delivering better services.

Find Us
+44 151 708 5777
Head Office
12 Hanover Street
L1 4AA
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