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Scheme Manager

Employer
Onward Homes
Location
Manchester, Greater Manchester
Salary
£22,750 (Confirmed Rate)
Closing date
8 Nov 2021

View more

Function
Community and Customer Services, Housing / neighbourhood management, Tenant services
Seniority
Manager
Contract
Permanent
Hours
Part Time
Organisation Type
Housing association / RP
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Job Details

Onward Homes is one of the largest registered providers of social housing in the North West, with 35,000 properties across the region.

We believe that everyone deserves a place to call their own, which is why we’re committed to building 500 new homes each year. We do more than just provide a roof over our customers’ heads, we’re here to make a real difference.

In addition to creating positive spaces for our customers we continuously strive to create a positive and progressive workspace to enable our colleagues to achieve their full potential.

We are looking for a Scheme Manager (1 post) to join our Older Persons team in Manchester.

 

Reporting to the Older Persons Team Leader, you will provide intensive housing and building management services at Onward sheltered housing schemes enabling tenants to live confidently and independently in their own homes and ensuring Onward meet its health & safety compliance requirements.  You will liaise with health and social care providers, voluntary agencies and others assisting tenants to maintain their accommodation.

You will provide each tenant with an agreed level of intensive housing management, responding to tenant and scheme emergencies.  You will ensure that your sheltered housing scheme meets regulatory standards for all health and safety and compliance requirements, ensuring property log books are up to date and all requirements are met.

Working with our neighbourhood colleagues, you will ensure all voids, lettings and housing management issues are communicated to ensure collaborative working.

You should have experience of dealing with older people in a service environment and building management and compliance requirements.  Excellent communication skills is essential, with the ability to work on your own initiative as part of a dispersed team.  You should have experience of working proactively to improve services and customer satisfaction.  A satisfactory disclosure barring service (DBS) reference will be required.

This role is predominately based in our Neighbourhoods and you will attend the office as and when required.

As well as a competitive salary and a generous annual leave entitlement, we offer a range of benefits for a rewarding career including a health cash plan, pension scheme and personal development.

If candidates have any concerns / questions in relation to Covid-19 and the role at any stage of the recruitment and selection process they can contact the HR team on HumanResourcesTeam@onward.co.uk and a member of the HR Team will be in touch.

Company

Onward is one of the largest registered providers of social housing based solely in the North West of England with 35,000 homes across Greater Manchester, Cheshire, Merseyside and Lancashire.

Onward currently comprises of five leading housing providers committed to the regeneration and sustainability of our region; Contour Homes, Liverpool Housing Trust, Ribble Valley Homes, Hyndburn Homes and Peak Valley Housing Association. They work together under the Onward brand as a not-for-profit organisation regulated by Homes England.

Our member organisations are united by a common purpose – to make a positive difference in the communities we serve.

  • We build, manage and maintain homes for people who are unable to access housing on the open market.
  • We deliver high quality homes and first class services that make a real difference to the people living in our neighbourhoods.
  • We offer customers support and assistance, helping people to overcome the challenges faced in our communities.
  • We provide homes and support to vulnerable people, helping them to live independent lives in the community.
  • We work with partners, voluntary groups and government agencies to provide more homes for people from all backgrounds, meeting the increasing need for housing throughout the North West.

Together as Onward, we’re signalling our intention to increase our impact by building more homes and delivering better services.

Find Us
Website:
Telephone
+44 151 708 5777
Location
Head Office
12 Hanover Street
Liverpool
L1 4AA
GB
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