This role is currently based from home due to COVID 19 until further notice. Peabody plans to move to a hybrid model of working which means that once our office refurbishment has been completed, the role will be part office (Waterloo) and part home based.

We're looking for a talented internal communications officer to join our team. This is a busy role at a time of intense organisational change as we evolve to deliver more for our customers and communities. You will be a whizz with words, with an ability to craft human and engaging stories from complex information. You will also have a great understanding of social media, and manage employee communities online to encourage our teams to connect with each other, share ideas, successes and knowledge.

Role specific responsibilities

• To develop a range of internal communications content both on and offline to engage employees in our values, vision and priorities.

• Help to embed our new social network, Workplace from Facebook as a key tool for employees to connect and collaborate.

• To work with colleagues in the communications team to identify, interpret and reposition important messages for employees, ensuring consistency with our external messages.

• To ensure that internal communications service is customer-focused, monitoring and evaluating outcomes and responding to feedback.

• Assist in managing our employee-focused intranet; drafting content and advising teams on best ways to raise their profile and share successes.

• Assist with managing internal events to engage employees, including running training workshops for our intranet publishers. 

Skills/experience required:

• Excellent copy writing skills with the ability to create clear, compelling, content and messages for a wide range of audiences.
• Strong understanding of enterprise channels and best practice in writing for the web
• Creative thinker, and proven ability to develop communications which stand out and get results.
• Excellent organisational and time management skills.
• Acute attention to detail and good proofreading skills.
• Strong interpersonal skills and the confidence to lead workshops/training.
• Excellent IT skills and computer literacy.

At Peabody, where possible, we provide flexible working opportunities from day one to our employees, as we recognise the importance of a good work-life balance; and to improve our productivity and performance, we embrace agile working, which means if you are in a desk based role, that will be a hybrid of office and home working. If your role is in a client facing environment, appropriate base location will apply.

Our mission is to help people make the most of their lives and an important part of this is to ensure that our organisation reflects the wider communities we serve. We want to attract recruit and retain a diverse, inclusive and creative workforce to give us the best opportunity to meet the diverse needs of our residents and customers. We actively encourage applications from all groups and communities, as well as from BAME, LGBTQ+ and disabled people.