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Customer Experience Director

Employer
Stonewater
Location
Home Based with Travel
Salary
£84,500 per annum, inclusive of Car Allowance
Closing date
17 Nov 2021

6 Month Secondment

Here at Stonewater, we do things a little differently and right now, there is a fantastic opportunity for you to be part of it.

We understand that getting that first Director level role can be a challenge, but we are keen to hear from aspiring Directors from across the sector who might be interested in this rare opportunity to join us and lead our housing management functions.

As we’ve grown our team over the last 18 months, we have truly benefited from the different and diverse backgrounds, experiences and interests of colleagues who have joined the team. We have learnt from each other and become stronger as a result as we have implemented our national approach, working with our customers on what matters to them and creating roles that genuinely excite colleagues.

Our transformation is not complete. If you join us, you’ll play a leading role in continuing to strengthen our innovative ways of working, building upon both our experiences and your own. It’s an incredible opportunity to gain experience at Director level within a dynamic and forwarding thinking national housing provider who is committed to excellence in customer service delivery, continuous improvement and promoting personal growth. We’re confident we will gain a lot from having you on our team and we are certain both you and your current organisation will gain so much too.

The teams you’ll lead are nationally dispersed and remote working is the norm. Your location is not important – it’s your passion, commitment and genuine interest in people that is.

Our Director of Operations is holding a live Q&A session via MS Teams at 5pm on 10th November. Please contact us to request an invitation.

Closing Date: 15th November 2021

Interviews: 23rd November 2021 via MS Teams

2nd Interviews: 29th November 2021 via MS Teams

Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check, satisfactory references and possession of a valid Right to Work document.

Discover Stonewater:

Stonewater is a leading housing provider. We manage around 33,600 homes, serving 75,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme.

Our mission is to provide quality homes and services for people whose needs are not met by the open market.

We’re looking for like-minded people to join our team of over 800 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people’s lives.

Stonewater supports equality of opportunities and are dedicated to being a diverse, inclusive, and supportive workplace. We are a Disability Confident employer.

Are you ready to #DiscoverStonewater?

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