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Director of Community Services

Tuntum Housing Association
New Basford, Nottingham
Closing date
2 Dec 2021

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Executive & Senior, Senior management
Full Time
Organisation Type
Housing association / RP
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Tuntum Housing Association are one of the UK’s largest Black, Minority, Ethnic (BME) led housing providers. Our legacy is rooted in providing affordable homes and we remain passionate about supporting diverse communities. We have a holistic offer, not just in the provision of a range of high quality homes, but also in our commitment to supporting neighbourhoods and in improving lives through our employment, training, care and support work.

We have over 70 colleagues managing over 1500 properties and providing homes for over 3000 people in 12 local authority areas.

As the Director of Community Services you will report directly to the Chief Executive and join a well-established Senior Management team. This newly created role provides strategic leadership and day-to-day management of the Association’s services aimed at tenants, residents and the wider community comprising housing management, specialist housing, sheltered housing, mental health support, services for refugees and other community based activities. You will work in conjunction with a Head of Service and Service Managers.

In particular, you will ensure that: the Association delivers high quality, value for money, services based on a sound understanding of the needs and preferences of its various customers; the Association’s operations conform with all statutory and regulatory requirements and with the Association’s objectives and are carried out to the highest standards of probity; budget and performance targets are achieved year-on-year and lead to improving operating cost margins and services; staff are managed with the aim of developing a culture of learning, continuous improvement and high performance and that staff are motivated to deliver their best performance.

This is an exciting time to join the Association and support our people and services through a period of growth and change.

We are looking for someone who has operated at a senior level within a housing management capacity, managing a multi-disciplined team, and whose personal values align with the purpose and ethos of Tuntum.

Please visit to find out more. No agencies please.

Tuntum Housing Association is an equal opportunities employer and positively encourages applications from all suitably qualified candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

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