This job has expired

Group Director of Customer Services

Employer
Distinctive People
Location
Watford
Salary
Package £130k
Closing date
29 Nov 2021

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Function
Community and Customer Services, Housing / neighbourhood management, Tenant services
Seniority
Director
Salary Band
Over £60,000, £110k+
Contract
Permanent
Hours
Full Time
Organisation Type
Housing association / RP
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Customer is what Watford Community Housing is all about. Founded and run on the Community Gateway model, we put communities at the heart of all we do – with our values and drive empowering customers to determine our priorities and style of delivery. Over the last 12 months we have reshaped our operational capacity to keep pace with customers' expectations, positioning our resources to meet future need with renewed determination. Our guiding vision is set out in our 'Let's Go!' business plan, which is customer-centric and full of ambition for the communities within which we work.  

As an integral part of the executive team, you will bring the passion and energy required to continually evolve our customer offer and work with partners to positively impact on 'place' in its widest sense. At the heart of your professional offer will be a track record of transforming customer experience, designing services around customer need, and ensuring sustained quality is built into an efficient system of delivery. Whilst property and housing management sit at the core of your directorate, the resources that you will lead embrace so much more, requiring a strategic mind and pragmatic instinct. 

Turn your curiosity into action and learn more about the opportunity by visiting our website:  www.distinctivepeople.co.uk/vacancies  For a confidential discussion with our recruitment partners Distinctive People, contact their lead Partner Mark Glinwood on 07944 411484.  Closing date for applications is 9am on Monday 29th November 2021. 

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