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Housing Management Worker

Home Group
Gateshead (Watergate House)
£10,000 - £19,999
Closing date
9 Dec 2021

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Community and Customer Services, Housing / neighbourhood management
Assistant / coordinator
Full Time
Organisation Type
Housing association / RP
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Job Details

Housing Management Worker

Lobley Hill, Gateshead

Permanent, Full Time (37.5 hpw)

Salary circa £18,576 to £18,730 per annum dependent on experience

Plus, brilliant benefits!

Empowering customers to live rewarding and happy lives. That’s when it hits home.

Do you want to work in a brand spanking new 5* building? We have fabulous opportunity for you to join our awesome team where you will be the first in the door and can really help shape the service.

You’ll support our brilliant customers who are older people living in a community wellbeing hub. Our fabulous building is called Watergate House (although it’s not yet completely built) when open it will be a 82 bed service for over 65’s living semi independently, with the need of extra care. The building will have its own beauty salon and Café and roof terrace.

You will help to fill the service with brilliant customers and be responsible for the collection of rental income, as well as leading on building health and safety compliance. You will be involved in organising activities for our customers to give them the very best quality of life.

About our team
You will be joining a brand new team led by Therese, who has been with Home Group for over 9 years and is bringing her wealth of experience in Housing management and bubbly personality to this new role! Therese is super excited about building this team of 14 people which will include a Client Service Manager, Housing Management Workers, Concierge Workers, Cleaners, Cooks and a Handyperson, who will all come together to form a brilliant work family.

Working hours
We provide 24-hour support to our customers therefore you will work on a rota basis and take your turn working days, and the odd weekends here and there. We need you to be flexible to meet the needs of our customers, but we aim to give you the time you need to spend time doing the things that matter to you!

About you
You’re passionate and motivated to help older people live their best lives. You’ll impress us with your ability to work on your own initiative, positively influencing people from all different backgrounds. It would be brilliant if you have experience of working within supported/social housing or have a property management background.

You’ll be a real people person and have great communication skills as you will be interacting with several different external agents to ensure the service runs smoothly. You’ll also have responsibility for coordinating our concierge workers, apprentices and volunteers.

We are looking for some tech savvy people who know their way around an excel spreadsheet and can whip up word documents at the drop of a hat. You will be able to manage your diary and emails using outlook.

If you are successful, we need you to have an Enhanced Disclosure Check through the Disclosure and Barring Service which we’ll pay for.

Want to know more?
If you’re not reading this advert on our careers pages, press the APPLY NOW button to access lots of useful stuff! You can download the Housing Management Worker job description, and find out more about Home Group. We’ve also got these brilliant videos that show you what it’s like to work here, and we know you’ll want to find out more about our award winning benefits and rewards package!

To apply
Don’t delay applying for this brilliant job, as we may close it early if we get lots of applications! Just upload your CV and your covering letter (don’t forget to attach this, as we really want to know more about you!) If you need help, we’ve also got some great templates available.

You’re unique!
Home Group play a big part in tackling prejudice and discrimination, not just for our customers, but colleagues too! You can be yourself here, because we value everything that makes you unique. So whatever your age, race, sexuality, disability, religion, or gender identity, we recognise and celebrate our differences. Together we make Home Group a great place to work!


There’s never been a more exciting time to join us, as we build and sell over 10,000 new homes across the UK.  From affordable housing to our brilliant private sale brand Persona, we’re shaking up the new build market.  You’ll have the opportunity to work on everything from affordable homes to luxury apartments and build the career you want with us. 

As one of the UK’s largest developers of new homes and providers of houses for affordable rent.  We also provide long term integrated health and social care housing.  We don’t just build houses, we build homes and develop vibrant communities where people want to live. 

What keeps us busy?

We’re building homes, independence and aspirations and according to our trophy cabinet we’re pretty good at it! 

We’re winners of the 2018 UK Housing Awards Development Programme of the Year, Silver Best House at the What House Awards 2018, and RESI Landlord of the Year 2016.  We’re constantly challenging the status quo, delivering unparalleled schemes and ground-breaking products.  We pride ourselves on building happier, healthy homes, putting space and people before profits.

Oh and did we mentioned that we rank No. 27 in the UK’s Best Large Places to work, and 17th in Stonewall Top 100 Employers 2019?    

We’re growing

As we’re building new homes, we’re growing our team too so there are lots of opportunities for you to join us across the UK.  So whether you’re acquiring land, designing places, delivering schemes, selling homes or regenerating neighbourhoods.  You’ll be working alongside brilliant people to unlock bold opportunities, exciting new partnerships and collaborative projects across the UK. 

Join us

You can find out more about us and our current vacancies on our website at or on our Facebook and Linkedin pages.    

High-flying career, work life balance, brilliant benefits and a cherry on top!  There are so many reasons you’ll love working at Home Group.


Find Us
2 Gosforth Park Way
Gosforth Business Park
Newcastle upon Tyne
Tyne and Wear
NE12 8ET
United Kingdom
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