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Housing Management Officer – Young People

Blue Octopus Recruitment Ltd
W10 5TL, Kensington and Chelsea, London (Greater)
£27,408 per year, rising to £28,296 per year, after 1 year and 9 months successful probation
Closing date
7 Dec 2021

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Community and Customer Services, Housing / neighbourhood management, Social Care, Tenant services
Full Time
Organisation Type
Housing association / RP
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Job Details

About the role

This is an exciting opportunity to start in a new created role to provide a full housing management function in our supported housing projects which include Young People 16-25 years and Adults aged 18+ with complex needs.

The Housing Management Officer is an integral part of Hestia’s Domestic Abuse Supported Housing Team. Working alongside the service Support Workers and within a defined geographical area, the Housing Management Officer is responsible for all elements of housing management of our refuges, including the safety and security of the buildings, health and safety checks, repairs, income collection and ensuring that all buildings meet the high standards set by the organisation.

About you

  • An in-depth understanding of all aspects of housing management
  • DWP, revenue and benefits legislation knowledge.
  • Rent collection and arrears recovery management, plus an understanding of the pre action protocol
  • An understanding of civil options available to ensure the safety of the building
  • Knowledge and experience of move on options for people living in supported accommodation

What Hestia offers

  • Holiday allowance of 25days/195hours per annum plus 8days/62.4hours public holidays (pro rata)
  • Company Pension
  • Learning and Development Opportunities 
  • Hestia Rewards 
  • Access to a range of health and wellbeing support tools 
  • If applicable to the role, Hestia will also support you on joining our existing ASYE (Assisted and Supported Year in Employment) programme if you are interested and fit the criteria.

About Hestia

Hestia supports adults and children in crisis across London and the surrounding regions. We campaign and advocate nationally on the issues that affect them. This includes victims of modern slavery, women and children who have experienced domestic abuse, young care leavers and older people.


Blue Octopus partners with employers from a multitude of different sectors and industries, using our next generation technology and recruitment expertise to help attract, engage and hire the best talent for their unique career opportunities. We know that having the right people in place is crucial to every business’ current and future successes, regardless of the area they operate in.

Over the last decade, our experience has allowed us to specialise in several sectors, including social housing.

Blue Octopus has a strong history of working with social housing providers to help them hire the best talent and improve their talent management processes. This experience, coupled with knowledge developed over time, has allowed us to fully understand both the market itself and the skills required within the sector. We understand that operating at a high standard, efficiently and cost-effectively, is vital for our clients in the Social Housing sector, who provide a much-needed service for their tenants.

Find Us
Octo House, 2 Station Road
West Yorkshire
LS21 3HX
United Kingdom
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