Waking Nights Housing Concierge
Permanent, Full Time (37.5 hpw)
Salary £18,576 pa
Plus, brilliant benefits
Enabling our customers to live safely. That’s when it hits home!
As our Housing Concierge you’ll play a really important role in supporting the smooth running of our services. You will ensure the safety and securing of our buildings and of our customers, and make sure we get on with our neighbours!
You’ll get involved in lots of different activities which will include monitoring CCTV, regularly patrolling the premises, monitoring visitors to and from the building and ensuring tenancy conditions and service rules are adhered to. As our Housing Concierge, you’ll also provide out of hours cover being the first point of contact for our customers during the night and at times we’ll also need you to do some general cleaning duties too.
You’re passionate and motivated to help vulnerable people make positive and lasting changes to their lives. You’ll impress us with your ability to work on your own initiative.
To keep our records straight, and customers safe, it's really important that you are technologically savvy (or at the very least not a technophobe!)
It would be amazing if you have worked in this type of environment before, however it’s your “can do” positive attitude and enthusiasm that are critical to make this role a success. We can nurture your talent, just let us know in your cover letter why you have a passion for working here!
About our team
You’ll be working alongside our fabulous team who are super passionate about supporting customers to reach their goals and celebrating their achievements. To us we’re not just a team we’re a ‘work family’. There are 11 of us in the team and we don’t just love to support our customers, we’re there for each other too!
This is a waking night role, so you’ll be working the twilight hours. The service needs cover from 4.30pm – 8.30am and you’ll be allocated shifts on a rota basis to cover those hours. You’ll take your turn working weekends and bank holidays. We need you to be flexible to meet the needs of our customers, but we aim to give you the time you need to spend time doing the things that matter to you!
About our service
We support our brilliant customers who reside in our larger than average Extra Care Service (yes, we are bragging).
Our community houses 129 purpose-built apartments (which are mixed tenures - all in the same building). Our customers are mostly aged 55+, but this can vary. We help our customers by offering our customers high quality living experience with a variety of brilliant facilities, run by our partner organisations. There is a Care team on-site, community wellbeing facilities, a restaurant, separate hair and beauty salons, communal activity room (adaptable to all purposes) as well as landscaped gardens and communal lounge.
Looking for a more flexible working pattern? You can also join us on a flexible basis by being part of our bank. You can work hours that fit around your current commitments or even pick up some additional shifts to your main role to earn some extra cash and get paid on a weekly basis.
When you join, you’ll need to have a valid Enhanced Check under the Disclosure and Barring Service. The great news is that we will pay for that to be done if you don’t have a transferrable one.
Want to know more?
If you’re not reading this advert on our career’s pages, press the APPLY NOW button to access lots of useful stuff! You can download the Housing Concierge job description, and find out more about Home Group. We’ve also got some short films that show you what it’s like to work here, and we know you’ll want to find out more about our award winning benefits and rewards package!
Don’t delay applying for this brilliant job, as we may close it early if we get lots of applications! Just upload your CV and if you have one, your covering letter (this will help us learn more about you!). If you need them, we’ve also got some great templates to help you.
Home Group play a big part in tackling prejudice and discrimination, not just for our customers, but colleagues too! You can be yourself here, because we value everything that makes you unique. So, whatever your age, race, sexuality, disability, religion, or gender identity, we recognise and celebrate our differences. Together we make Home Group a great place to work!
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