Housing Officer

City of Lincoln Council
£25,674 - £27,255 (pro-rata)
Closing date
11 Dec 2021

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Community and Customer Services, Housing / neighbourhood management, Tenant services
Salary Band
Up to £30,000, £20,000 - £29,999
Fixed Term Contract
Full Time
Organisation Type
Local authority
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At the City of Lincoln Council, we think diversity drives improvement. We are many different people, with different cultures, backgrounds and ideas, but we all share the same passion for providing great service to our community. A career with us is rewarding in lots of different ways. We're an ambitious authority and our vision for Lincoln is set to transform the city in the coming years.

The Role

The City of Lincoln Council isn't like any other council. It's a hive of talented, innovative, dedicated, high performing staff who are committed to delivering the best possible outcomes for the people they serve in the communities of Lincoln and we recognise that people are our most valuable asset.

In this rewarding and challenging role, you will manage all housing management activities for a specific portfolio of properties/areas and create sustainable communities. You will be a visible presence on estates and neighbourhoods, focusing on providing an effective and efficient high quality tenancy management service to the tenants and leaseholders living in the council's housing stock in order to maintain a good landlord / tenant relationship and strive towards tenancy sustainment, maximising the council's rental income through effective income management and arrears recovery and ensuring compliance with the tenancy agreement.

Skills/Experience Required

To fulfil this role, we are looking for a customer focused person with experience of working in in social housing tenancy management or related public service field. This role can be busy and demanding, therefore it is essential that you have first class organisation skills, including the ability to meet tight deadlines and to also have a flexible approach to working hours. Excellent communication skills and the ability to influence and negotiate are also required.

As you will undertake site visits, it is a requirement that you have a driving licence and the use of your own vehicle.

For an informal discussion about this role, please contact: Karen Lockwood, Area Housing Manager (North) on 01522 873207

Please can applications be directed to our website – www.lincoln.gov.uk/jobs

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