Tenancy Specialist

Employer
Clarion Housing Group
Location
England, London
Salary
£33000 - £40000 per annum
Closing date
3 Dec 2021

View more

Function
Community and Customer Services, Housing / neighbourhood management
Seniority
Officer
Contract
Permanent
Hours
Full Time
Organisation Type
Housing association / RP
You need to sign in or create an account to save a job.

Job Details

Salary: £33,791 - £39,746 per annum pro rata

Job Location: London, Corsica Street

Hours: 36 per week

Contract Type: 2 X Fixed Term Contracts/Secondments until March 2022 or December 2022

What you'll be doing

The Tenancy Specialist will provide a high level of expertise on Anti-Social Behaviour, tenancy fraud, and legal action for tenancy enforcement. You'll be working closely with field based Neighbourhood Officers to ensure effective investigation and management of cases and that the most appropriate, cost effective and proportionate action is taken.

We'll look to you to oversee all tenancy fraud, sub-letting and RTB fraud cases within the Region and decide on the most appropriate course of action against those who commit fraud or perpetrate anti-social behaviour, whilst implementing the most appropriate support for their victims.

You'll be required to liaise with Local Authorities, the Police and other partners to acquire evidence that can be used to identify fraud; this may include assisting with police interviews under caution, participating in surveillance operations, interrogation of anti-fraud data bases, interviewing witnesses and other forms of evidence gathering.

What we're looking for

Organised and capable of managing a varied workload, you'll have an excellent understanding of anti-social behaviour and fraud as well as a demonstrable knowledge of the legislation in respect to tenancy management, fraud, ASB and legal disrepair. We'd expect you to understand Data Protection and how it applies in investigation work.

Critically, you'll already have experience of investigative interviewing, ideally for fraud and/or ASB as well as preparing and presenting cases at court. You'll have experience of successful case management.

You'll be an excellent communicator with good investigative, intelligence gathering and problem solving skills. We're seeking confident, positive and solution-focused people who are capable of making sound decisions, and we'll need you to be resilient and adaptable.

What you can expect from us

Here at Clarion we're dedicated to rewarding hard work and commitment and providing benefits that support you and your lifestyle. As standard we offer;-

  • Competitive salaries that are benchmarked regularly against current market rates
  • Initial 25 Days annual leave (plus bank holiday), increasing to 30 days after 3 years' service.
  • A flexible benefit scheme tailored to you, inclusive of dental insurance, restaurant card, cycle to work; we also give you 1% of your salary to spend on whichever approved benefit you like!
  • Matched pension contributions of up to 7.5%
  • Flexible and agile working for the majority of our employees.

Other perks

  • Company Bonus Scheme
  • Eye care vouchers
  • Holiday trading scheme allowing you to buy and sell leave
  • Free counselling and legal advice scheme for you and your family
  • Interest free loans for season ticket and study leave

Our commitment to equality and diversity means that we are keen to help you maintain a healthy work-life balance, including but not limited to part-time working and job share, enhanced maternity, adoption and paternity leave, and compassionate leave.

Closing Date: 28th November at midnight

For further details on this vacancy please click 'apply'.

You can download the role profile here - Tenancy Specialist

Applicants must be able to travel across regions as required.

This post is subject to Basic Criminal Record Check Clearance.

In the event that we receive a high volume of applications, we reserve the right to close this advert early.

You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship.

Company

Clarion Housing Group

Clarion Housing Group comprises the country’s largest housing association; a property development company, a charitable foundation and a repairs and maintenance service.

The Group’s housing association, Clarion Housing, is committed to providing good customer service to all its residents and to maintaining its homes to a good standard - investing significantly in improving them each year.

Its development target is to build 50,000 new homes over 10 years and the Group will invest £13 billion on meeting and delivering on this target.  Two thirds of the programme will be affordable and developed by Clarion Housing, while homes for private sale are delivered and marketed through development company Latimer by Clarion Housing Group.  The proceeds from sales are invested in our social purpose.   

The charitable foundation, Clarion Futures, will invest £150 million over ten years to deliver one of the largest social investment programmes in the country. Priorities are work and training; money management and young people.

Building homes. Developing futures.

Find Us
Website:
Location
6 Tooley St
London Bridge
London
GB
You need to sign in or create an account to save a job.

Get job alerts

Create a job alert and receive personalised job recommendations straight to your inbox.

Create alert