Housing Concierge (Waking Nights)
Full Time (37.5 hours per week), Permanent
Salary of £18,576 pa, plus, brilliant benefits!
Enabling our customers to live safely. That’s when it hits home!
We have fabulous opportunity for you to join our awesome team. We support our brilliant customers who have a history of drugs and substance misuse but are all in recovery. Our customers live in our abstinence-based recovery house, an 8 bedroom shared property.
We help our customers on a daily basis supporting them to learn independent living skills, help keep them safe and achieve their goals including moving into their own accommodation.
As our Housing Concierge you’ll play a really important role in supporting the smooth running of our service. You’ll make sure that our buildings and customers are safe and secure, and that we get on with our neighbours!
You’ll get involved in lots of different activities which will include monitoring CCTV, regularly patrolling the premises, monitoring visitors to and from the building and ensuring tenancy conditions and service rules are adhered to. You’ll also be our first point of contact for customers during the night so you’ll need to have really good communication skills and at times we’ll also need you to do some general cleaning duties too.
“Going to prison probably saved my life but Unity House gave me my life back. Unity house changes people’s lives”
We provide 24-hour support to our customers each day and every day. You’ll work on a rota basis working 3 nights on and 3 nights off from 9pm to 8am. We need you to be flexible to meet the needs of our customers, but we aim to give you the time you need to spend time doing the things that matter to you!
You’re passionate and motivated to help vulnerable people make positive and lasting changes to their lives. You’ll impress us with your ability to work on your own initiative.
If you’re not the biggest fan of technology, that’s not a problem to us. You do need to know that we are quite a high-tech company and most of our application process and mandatory learning are online. However, we’re glad to support you if you need help.
It would be amazing if you have worked in this type of environment before, however it’s your “can do” positive attitude and enthusiasm that are critical to make this role a success. We can nurture your talent, just let us know in your cover letter why you have a passion for working here!
Home Group play a big part in tackling prejudice and discrimination, not just for our customers, but colleagues too! You can be yourself here, because we value everything that makes you unique. So, whatever your age, race, sexuality, disability, religion, or gender identity, we recognise and celebrate our differences. Together we make Home Group a great place to work!
About our team
Although you’ll work nights, we do get together regularly in the daytime for training and team meetings. You’ll be part of our wider team who are super passionate about supporting customers to reach their goals and celebrating their achievements. To us were not just a team we’re a ‘work family’. Our manager is Dave who has worked for Homegroup for 18 years, loves Leicester City Football Club and when not in work is normally out on his motorbike. The service boasts a ‘fitness suite’ with cardio and weights equipment, and our very own voluntary personal trainer who supports customers with their health and fitness! There are 9 of us in the team and we don’t just support our customers, we’re there for each other too. Our team come from all different backgrounds and have lots of experience in supporting people and we’re a really friendly bunch too.
When you join, you’ll need to have a valid Enhanced Check under the Disclosure and Barring Service. The great news is that we will pay for that to be done if you don’t have a transferrable one.
Want to know more?
If you’re not reading this advert on our career’s pages, press the APPLY NOW button to access lots of useful stuff! You can download the Housing Concierge job description, and find out more about Home Group. We’ve also got some short films that show you what it’s like to work here, and we know you’ll want to find out more about our award winning benefits and rewards package!
Don’t delay applying for this brilliant job, as we may close it early if we get lots of applications! Just upload your CV and if you have one, your covering letter (this will help us learn more about you!). If you need them, we’ve also got some great templates to help you.
Looking for a more flexible working pattern? You can also join us on a flexible basis by being part of our bank. You can work hours that fit around your current commitments or even pick up some additional shifts to your main role to earn some extra cash and get paid on a weekly basis.