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Community Safety Specialist

Catalyst Housing Limited
Bedfordshire, Buckinghamshire, Hertfordshire
Up to 34943 UKP per year
Closing date
14 Dec 2021

View more

Community and Customer Services, Anti-social behaviour
Assistant / coordinator
Full Time
Organisation Type
Housing association / RP
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Job Details

About us  

We’re one of the UK’s leading housing associations, a member of the G15 group of London’s largest housing associations, with 34,000 homes and 1,200 employees in London and the Home Counties.  

We are inspired by the benefits of a diverse workforce. We encourage diversity and inclusion at all levels of our organisation and are fully committed to equality of opportunity. We have been voted a Sunday Times top 100 Best Company to Work for, investing care, time and resources in our people. 

Our purpose 

Our purpose at Catalyst is to provide ‘homes people love’. That means everything from creating and maintaining great homes, to delivering excellent service to customers every day. We offer a wide range of housing solutions and opportunities for our diverse range of customer needs and requirements including, rent, part ownership or purchase. By doing so, we build more than homes – we build communities.  

What we’re looking for: 

Can you demonstrate the ability to carry out systematic investigations, including interviews, use surveillance tools and present cases in court?
Can you demonstrate an understanding of relevant legislation for dealing with community safety issues and how the law can be applied in different scenarios?
Do you have excellent communication and interpersonal skills to suit a variety of audiences?

If so, this is the perfect role for you!  

We currently have a great opportunity for a Community Safety Specialist to join us on a permanent basis.

Do you have what it takes? 

To succeed in your role as a Community Safety Specialist you will: 

Manage a full range of community safety casework, ensuring that Catalyst’s Community Safety Service is delivered within agreed timeframes and with a focus on ‘getting it right first time’.
Collaborate with internal and external partners to ensure that necessary protocols are complied with, keeping accurate and current casework for your own area(s).
Provide Customer Service teams with advice and support on individual community safety issues including tactics and appropriate tools, risk assessment, powers and resources to remedy cases and to prevent further occurrences with a focus on prevention, intervention and enforcement when necessary
Develop and maintain expert knowledge of ASB prevention, intervention and enforcement, including case law, good practice, current legislation and national initiatives on antisocial behaviour
Collaborate with key external partners by development effective relationships (including police and local authorities) to resolve local community safety issues and represent Catalyst at external stakeholder meetings including case conferences and panel meetings, liaising with customers as appropriate
Be comfortable with lone working on a regular basis

The UK has a housing problem which affects every one of us, because housing is the foundation of the society we live in. Catalyst is part of the solution and you could be too! 

This role is subject to an enhanced DBS check and requires a full UK driving licence and use of own car on a daily basis.

Additional Documents 

View the full Role Profile 

View the Catalyst Privacy Statement 

The benefits 

We’re committed to making Catalyst a great place to work. As well as offering a positive culture we offer a competitive pay and benefits package, some of which are listed below:  

Competitive salaries that are benchmarked regularly against current market rates 
Up to 27 days paid annual leave up, to a maximum of 30 days 
Two additional paid volunteering days each year 
A generous salary sacrifice pension scheme: matching a contribution of 3- 5% of your monthly salary with up to another 9% by us 
Flexible and agile working  
Learning and development programme where we invest in your personal development and training as soon as you start work with us 

To find out more, take a look at our benefits page - 


The UK has a housing problem. This affects every one of us, because housing is the foundation of the society we live in. Catalyst is part of the solution.

We are one of the UK’s leading housing associations – a member of the G15 group, with over 21,000 homes. We’re here to make a purposeful difference, providing housing solutions and opportunities for those who can’t afford a home without our help.

We offer a wide range of homes, for rent, part ownership or purchase. And by doing so, we build more than homes – we build communities.

We also work hard to be a great employer, to deliver outstanding customer service and to be a high-performance business. We are absolutely committed to our social purpose, in every part of our organisation. And we always seek to do better.

We’re a Sunday Times top 100 Best Company to Work for. We invest a lot of time and resources in our people because we know it’s our people who will drive our success.

Find Us
020 8832 3334
Ealing Gateway
26-30 Uxbridge Road
W5 2AU
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