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Policy and Stakeholder Liaison Officer (Public Affairs / External Relations)

Liverpool with travel to other locations as required
Closing date
28 Nov 2021

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Corporate Services, Policy / Strategy
Full Time
Organisation Type
Housing association / RP
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Policy and Stakeholder Liaison Officer (Public Affairs / External Relations)

Location: Liverpool with travel to other locations as required

Salary: £36,076

Employment Type: Permanent, Full Time, 35 hours per week


Closing Date: 21 November at midnight 


A growth and regeneration group with a strong social purpose, Torus works in partnership with Liverpool City Region and the North West to improve lives and create thriving, vibrant communities through support, investment, development and regeneration.


We own and manage around 40,000 homes in Warrington, St Helens, Liverpool and beyond, making Torus the region’s largest affordable housing provider.


Profits generated by group members Torus Developments and HMS are reinvested into our charitable arm Torus Foundation, a community anchor institution, to fund projects that build social capital and fulfil our mission of ‘growing stronger communities’.


We’re looking for a Policy & Stakeholder Liaison Officer to support and develop the relationship between Torus and its political stakeholders, which include MPs and Government departments, devolved and local authorities, and national trade associations.


This is an important role in which you will:

  • Produce strategic briefing and policy notes, both for internal leaders and external audiences, responding to a wide range of themes and to current and emerging policy
  • Maintain the Group’s stakeholder CRM and handle stakeholder enquiries as a primary point of contact

  • Work closely with Communications and Marketing and Business Assurance to ensure the business is well informed in order to deliver its corporate priorities and able to plan ahead, leading with best practice and market intelligence and positioning the business with the right leaders and influencers

  • To cover other parts of the business, often working under pressure and to tight deadlines with occasional evening and weekend work required


To be successful in this role you will:

  • Hold a Degree or relevant experience in political, public affairs or external relations function at a large-scale organisation
  • Demonstrable experience of influencing, policy analysis and organising external campaigns, and knowledge of the local and national political and policy environments
  • Knowledge of the external affairs, political developments, social housing sector, industry policy and best practice, as they emerge
  • Have the ability to communicate to a range of audiences, together with strong writing and team working skills.
  • Be able to analyse and interpret complex information and to brief those at the highest organisational levels, both internally and externally
  • Be a competent user of the digital/social media channels and their role in communication and driving business success


Great Torus people share qualities we value highly. They are problem-solvers, able to work well within our team. They are open, honest and committed to doing the right thing at all times, and they always look for ways to do things better, focused on making sure we achieve our aims. If you can share our way of working, you’ll enjoy working with us.


In return, we offer a modern workplace that is challenging, supportive and gives you room to grow your skills – along with a package of benefits that shows how much we value your contribution and care about your wellbeing.




If you are successful at the shortlisting stage and are invited to interview, we will request that you bring along copies of all qualifications and certificates that are essential for the role


We reserve the right to close the role early if we appoint a suitable candidate or receive a high volume of applications prior to the closing date. 

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