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Head of Housing

Shropshire / Staffordshire
£65,000 - £75,00 plus Benefits
Closing date
1 Dec 2021

View more

Community and Customer Services, Housing / neighbourhood management
Head of services
Full Time
Organisation Type
Housing association / RP
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Head of Housing 

Shropshire / Staffordshire 

£65,000 - £75,00 plus Benefits


We’re looking for a forward-thinking, strategic leader to shape and deliver outstanding services that really make a difference to our customers' lives, as well as making their homes and communities great places to live.


The successful candidate will seek to shape and oversee the delivery and development of our housing strategy and our excellent housing management services, having responsibility for the delivery of all housing management activity for The Wrekin Housing Group. 


This role leads our excellent team of 70 Housing team, Leaseholder and Home Ownership team, Tenancy Sustainment and Money Matters teams who work with our customers delivering services such as: tenancy and income management, estate and community management, garage management, leaseholder and home ownership management, people-centred tenancy advice and support services and empty property management.


Experience of a Housing Managerial role is key to this role as you will require significant strategic and operational knowledge of delivering a variety of housing services as well as collaborative partnership working across all sectors and effective cross company engagement with other senior managers to ensure joined up service development and delivery.


You will be expected to ensure the right focus on prevention, early intervention, support and enforcement are applied across all aspects of our housing management service, to ensure you maintain our exceptionally high standards of income collection whilst striving to improve sustainability and demand and affordability for our tenants whilst remaining innovative and creative and embrace and encourage new ideas and ways of working ensuring continuous improvement of the housing service. 


The ideal candidate for the role will bring commitment, enthusiasm, knowledge and practical experience of managing a social housing stock and will ideally have full membership of a relevant professional body and be an experienced manager with an extensive and successful record of delivering services and maximising income.


So if you share our energy and passion to develop a proactive and meaningful Housing Service, then we would love for you to join us and shape the future of Housing here at The Wrekin Housing Group.


About Us

The Wrekin Housing Group is a socially minded organisation that prides itself on making a difference to people’s lives, we do this by:

  • Providing over 13,000 homes for affordable rent and low cost home ownership across Shropshire, Staffordshire and Telford & Wrekin.
  • Delivering innovative care solutions ranging from domiciliary care for the elderly to supported housing and care for adults with learning difficulties, as well as dementia nursing care.
  • Channelling social investment to create jobs and promote economic growth, generating opportunities for people to gain employability skills, maximising the social value of our services and delivering wider community benefits.


Now one of the largest social housing providers in the West Midlands, we were established in 1999 following a large-scale voluntary transfer of housing stock from Telford and Wrekin Council. The evolution of our care provision can be traced back to the early 1990s following a reorganisation of services in Staffordshire.


Closing date: Wednesday 1st December 2021 at 12pm

Interview date: Monday 6th December 2021 

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