Residential Scheme Manager
Working in Fleet 2 days per week then 3 days per week at our scheme in Wokingham
Permanent, Full Time (37.5 hpw)
Salary circa £21,000 pa dependent on skills and experience, (this role includes a two-bedroom apartment)
Plus, brilliant benefits!
Empowering customers to live independent and happy lives. That’s when it hits home.
We have a fabulous opportunity for you to join Home Group. We support our brilliant customers who are aged 60+ to live independently within our retirement communities.
Our residents live independently but socialise together within the scheme’s communal areas. We manage the buildings that our residents live in, maintaining health and safety standards to an excellent standard. We also find the right partners to attend to repairs and the decoration of communal areas. There are 34 apartments in Clare Court, Fleet and 131 apartments at Acorn Drive, Wokingham.
Home Group support our customer’s welfare by signposting them to services that can make a difference in their lives.
We assist the Home Group’s sales team and estate agents when a new property becomes available, helping customers to move in as soon as possible.
About our team
What makes us No.7 in the UK’s Best Super Large Great Places to Work, 4th Best Place in the UK for Great Places for Women to Work, 18th in the Stonewall Top 100 and Investors in People Platinum (!!) Standard….? It’s our brilliant people and culture!
You will spend your time lone working on site in Fleet two days per week and you’ll also work alongside another brilliant full-time manager in Wokingham for three days per week. You’ll be part of our wider team of fabulous Scheme Managers, who are super passionate about supporting our customers. The Leasehold Retirement division is a ‘work family,’ with our regional team led by our fantastic Operations Manager, Adam. However, you’ll report to Jill, our brilliant Area Retirement Manager, who is passionate about making a difference to the lives of the elderly and her team.
You’ll be working 37.5 hours per week Monday to Friday. The good news is that you’ll not be expected to work evenings and weekends or be on call! We aim to give you the time you need to spend time doing the things that matter to you!
You’ll be sociable, passionate and motivated to help customers live happy and independent lives. You will thrive on interacting with others and be passionate about providing excellent customer service. You will impress us with your ability to work on your own initiative, building relationships with people from diverse backgrounds. You will have some experience in safeguarding, risk assessments, confidentiality, as well as being able to work collaboratively with different partners.
We need you to have knowledge of the health and social issues that affect older people. You’ll be organised, have excellent communication skills, and have the ability to make your own decisions effectively.
You will have strong technical and administrative skills and get involved in tasks such as managing the accounts, budgets and invoices for maintenance and repairs of the building. You will work with our procurement team to source suitable local suppliers.
To make sure that we keep our records up to date, and customers safe, it's important that you are technologically savvy (or at the very least not a technophobe!) You need to be aware that we are a high-tech company and most of our processes and tools are online.
When you join, you’ll need to have a valid Enhanced Check under the Disclosure and Barring Service. The great news is that we will pay for that to be done if you don’t have a transferrable one.
Want to know more?
If you’re not reading this advert on our career’s pages, press the APPLY NOW button to access lots of useful stuff! You can download the scheme manager job description, and find out more about Home Group. We’ve also got some short films that show you what it’s like to work here, and we know you’ll want to find out more about our award winning benefits and rewards package!
Don’t delay applying for this brilliant job, as we may close it early if we get lots of applications! Just upload your CV and if you have one, your covering letter (this will help us learn more about you!). If you need them, we’ve also got some great templates to help you.
Home Group play a big part in tackling prejudice and discrimination, not just for our customers, but colleagues too! Home Group is currently listed as 18^th on Stonewall’s top employer index. You can be yourself here because we value everything that makes you unique. So, whatever your age, race, sexuality, disability, religion, or gender identity, we recognise and celebrate our differences. Together we make Home Group a great place to work!