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Senior Administrator

Clarion Housing Group
England, Surrey, Godalming
£23479 - £27621 per annum
Closing date
26 Nov 2021

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Corporate Services, Administration
Full Time
Organisation Type
Housing association / RP
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Job Details

Salary: £23,479 - £27,621 per annum

Job Location: Godalming, The Mill

Hours: 37.5 per week

Contract Type: Permanent

A fantastic opportunity has arisen for a passionate, self-motivated and experienced Senior Administrator to join our Leasehold Retirement Property Management team.

In a nutshell, as a Senior Administrator, you'll assist with the efficient and effective running of Grange's administration department and will provide administrative support to the Business Services Manager and Head of New Business & Compliance. You'll perform general clerical and office duties, including the use of Microsoft applications, databases and dealing with customers, staff and contractors by phone and in person.

Some of the key duties include: -

  • To triage new business enquiries, by email and telephone

  • To update and maintain new business pipeline spreadsheet

  • To assist with drafting up and proof reading new business proposals and maintaining a log of amendments to proposal iterations

  • Attend fortnightly new business loading meetings and update status reports

  • Assist with answering incoming calls to the office as a member of the front-line team

  • Supporting and assisting the Business Services Manager and other members of the Admin team by helping cover absences and with ad hoc duties and projects

We're looking for individuals with an excellent level of customer service and attention to detail, with the ability to work effectively as part of a successful team. You'll come to us with previous administration experience and excellent IT skills including MS Office and databases.

If this sounds like an opportunity you'd be interested in, we look forward to hearing from you!

What you can expect from us

Here at Clarion we're dedicated to rewarding hard work and commitment and providing benefits that support you and your lifestyle. As standard we offer;-

  • Competitive salaries that are benchmarked regularly against current market rates

  • Initial 25 Days annual leave (plus bank holiday), increasing to 30 days after 3 years' service.

  • A flexible benefit scheme tailored to you, inclusive of healthcare options, dental insurance, restaurant card and cycle to work along with 1% of your salary to spend on whichever approved benefit you like!

  • Matched pension contributions of up to 7.5% of your salary with generous life assurance

  • Flexible and agile working for the majority of our employees.

Other perks

  • Company Bonus Scheme

  • Eye care vouchers

  • Holiday trading scheme allowing you to buy and sell leave

  • Free counselling and legal advice scheme for you and your family

  • Interest free loans for season ticket and study leave

Our commitment to equality and diversity means that we are keen to help you maintain a healthy work-life balance, including but not limited to part-time working and job share, enhanced maternity, adoption and paternity leave, and compassionate leave.

Closing Date: Sunday 28th November at midnight

For further details on this vacancy and to download the role profile please visit our website or click 'apply'.


Grange Property Management is a proud subsidiary of the Clarion Housing Group, providing all aspects of property management within the retirement, residential and commercial sectors.

With over 30 years in the business and more than 6,000 properties under management, our team of highly adept property managers give exceptional service tailored to our clients' needs, from estate and apartment block management to the management of large mixed tenure developments. We work closely with resident management company directors, commercial landlords, right to manage companies, housing associations and developers - we understand what our customers want and how they want to be dealt with.

Our business is unique in that 100% of our profit is returned through Gift Aid to Clarion Futures who deliver life changing initiatives to those who are the most in need.

We are committed to providing exceptional customer service and every employee shares in our core values of transparency, effectiveness and approachability.

Your property in safe hands.


Clarion Housing Group

Clarion Housing Group comprises the country’s largest housing association; a property development company, a charitable foundation and a repairs and maintenance service.

The Group’s housing association, Clarion Housing, is committed to providing good customer service to all its residents and to maintaining its homes to a good standard - investing significantly in improving them each year.

Its development target is to build 50,000 new homes over 10 years and the Group will invest £13 billion on meeting and delivering on this target.  Two thirds of the programme will be affordable and developed by Clarion Housing, while homes for private sale are delivered and marketed through development company Latimer by Clarion Housing Group.  The proceeds from sales are invested in our social purpose.   

The charitable foundation, Clarion Futures, will invest £150 million over ten years to deliver one of the largest social investment programmes in the country. Priorities are work and training; money management and young people.

Building homes. Developing futures.

Find Us
6 Tooley St
London Bridge
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