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Older Person Customer Co-ordinator

Plus Dane Group
£20,185 (Plus £942 Car Allowance)
Closing date
5 Dec 2021

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Community and Customer Services, Social Care
Assistant / coordinator
Full Time
Organisation Type
Housing association / RP
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Job Details

We strive to create a great environment for you to work in, which includes offering all the important things such as: 

  • a competitive salary  access to the Social Housing Pension Scheme (or life assurance cover for colleagues who chose not to join)  35 days’ annual leave plus bank holidays  Generous sickness-absence, maternity, maternity-support (paternity) and adoption leave entitlements  Free SOLO Medicash membership providing access to a wide range of health care benefits 24 Hour, free and confidential access to our Employee Assistance Programme for you and your immediate family

But we also recognise how important life outside of work is too. This is why we are committed to agile working and supporting colleagues to maintain a good work/life balance, so that you don’t miss out on what matters. 

We are looking for an Older Person Customer Coordinator to join our team. The role of the Older Person Customer Coordinator is to:

  • To provide our customers with a cost effective, high quality, enhanced housing service that meets the needs and requirements of older and vulnerable people
  • To be a first point of contact for our customer, other internal teams and stakeholders, for specialist advice and assistance.
  • Deliver a variety of initiatives that help promote good health & wellbeing, sustain tenancies and aid independent living
  • To assist maintaining the safety and security of their homes and to comply with the requirements of their tenancy agreement.

Plus Dane is an organisation that listens to its colleagues, and this has led to our workforce creating a set of values and behaviours that everyone across the organisation can live by every day. They are:

  •  Take ownership
  •  Achieve for our customers
  •  Work Together
  •  Learn and Grow

For information on how we use your personal data please follow the link at the foot of this page


At the very heart of our corporate plan is a commitment to invest in our people.

We believe that’s the most effective way of ensuring our tenants and customers get the very best services. At Plus Dane we are all leaders and with a team of nearly 800 across Merseyside and Cheshire we have a clear focus on developing leadership capacity at every level which means there are plentiful opportunities to learn and grow.

And there has never been a more exciting time to join Plus Dane as we embark on an ambitious future journey.

We have wide ranging career opportunities in housing management, customer services, development, asset management, finance, HR, communications and much more so if you are interested in joining us, please take a look at our vacancies.

Find Us
0151 708 0674
Baltimore Buildings
13-15 Rodney Street
L1 9EF
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