PR and Communications Manager

JOB TITLE:                          Communications and PR Manager           

RESPONSIBLE TO:           Head of HR, Communications and PR

RESPONSIBLE FOR:        Digital Communications Co-ordinator

                                                Communications and PR Graduate

PURPOSE:

Leading a small team, working collaboratively across the business to deliver:

• Internal communications
• Resident/external communications
• PR and corporate communications

KEY ACTIVITIES:

• Working with the Head of HR, Communications and PR to shape and deliver TCH’s Communications and PR strategy.

• Pro actively developing ideas, policies and plans and implement and co-ordinate activities to deliver the Communications and PR teams business priorities.

• Ensuring the brand and key messages are communicated consistently in an engaging way both internally and externally. (Tone of voice, Human and kind)

• Developing external and internal focused communication strategies in line with company objectives.

• Collaborating with Senior Managers in the organisation, and the external PR agency where required, to co-ordinate the PR response to crisis situations, ensuring that robust processes and support are in place.

• Delivering communication projects, campaigns and being the Communications and PR lead on corporate projects.

• Developing and maintaining TCH websites to reflect brand values, tenant accessibility relevant tenant and PR information.

• Developing TCH’s digital approach, both internally and externally, working collaboratively across the business. 

• Planning and delivering interesting and engaging content for a range of internal channels.

• Co-ordinating and drafting responses to media releases, other press materials and social media.

• Analysing and reporting on media coverage, communication efforts and brand metrics using a variety of data sources.

• Managing the Communications and PR budget

General:

• To adhere to the business equal opportunities policy and to actively promote equality of opportunity wherever possible.

• Recognise, respect and promote the different roles and diversity of individuals.

• To actively contribute towards achieving the businesses performance targets.

• Contribute to our digital strategy by supporting digital engagement with our customers where relevant and promoting every opportunity to become digitally included

• Work in accordance with the General Data Protection Regulations (GDPR) and ensure you complete training on data protection regularly.
• To be responsible for your own health and safety and that of your colleagues, in accordance with the Health and Safety at Work Act (1974) and relevant EC directives.

• To take responsibility for your own development and professionalism, ensuring that you keep up to date with new developments and continuously expand and build on your knowledge.

• Attend and participate in training and other meetings and staff events as required.

• Be an effective member of your team, always presenting a positive impression of your department and of the business.