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PR and Communications Manager

Employer
Town & Country Housing
Location
Tunbridge Wells, Kent
Salary
£40,000
Closing date
29 Nov 2021

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Function
Corporate Services, Communications / PR
Seniority
Manager
Salary Band
£30,000 to £60,000, £40,000 - £49,999
Contract
Permanent
Hours
Full Time
Organisation Type
Housing association / RP
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JOB TITLE:                          Communications and PR Manager           

 

 

 

RESPONSIBLE TO:           Head of HR, Communications and PR

RESPONSIBLE FOR:        Digital Communications Co-ordinator

                                                Communications and PR Graduate

PURPOSE:

 

 

 

Leading a small team, working collaboratively across the business to deliver:

  • Internal communications
  • Resident/external communications
  • PR and corporate communications

KEY ACTIVITIES:

  • Working with the Head of HR, Communications and PR to shape and deliver TCH’s Communications and PR strategy.
  • Pro actively developing ideas, policies and plans and implement and co-ordinate activities to deliver the Communications and PR teams business priorities.
  • Ensuring the brand and key messages are communicated consistently in an engaging way both internally and externally. (Tone of voice, Human and kind)
  • Developing external and internal focused communication strategies in line with company objectives.
  • Collaborating with Senior Managers in the organisation, and the external PR agency where required, to co-ordinate the PR response to crisis situations, ensuring that robust processes and support are in place.
  • Delivering communication projects, campaigns and being the Communications and PR lead on corporate projects.
  • Developing and maintaining TCH websites to reflect brand values, tenant accessibility relevant tenant and PR information.
  • Developing TCH’s digital approach, both internally and externally, working collaboratively across the business. 
  • Planning and delivering interesting and engaging content for a range of internal channels.
  • Co-ordinating and drafting responses to media releases, other press materials and social media.
  • Analysing and reporting on media coverage, communication efforts and brand metrics using a variety of data sources.
  • Managing the Communications and PR budget

General:

  • To adhere to the business equal opportunities policy and to actively promote equality of opportunity wherever possible.
  • Recognise, respect and promote the different roles and diversity of individuals.
  • To actively contribute towards achieving the businesses performance targets.
  • Contribute to our digital strategy by supporting digital engagement with our customers where relevant and promoting every opportunity to become digitally included
  • Work in accordance with the General Data Protection Regulations (GDPR) and ensure you complete training on data protection regularly.
  • To be responsible for your own health and safety and that of your colleagues, in accordance with the Health and Safety at Work Act (1974) and relevant EC directives.
  • To take responsibility for your own development and professionalism, ensuring that you keep up to date with new developments and continuously expand and build on your knowledge.

 

 

  • Attend and participate in training and other meetings and staff events as required.

 

 

  • Be an effective member of your team, always presenting a positive impression of your department and of the business.
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