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Insight and Data Officer

Employer
Origin Housing
Location
Euston, London
Salary
£40,283
Closing date
24 Dec 2021

Job Details

Origin – shaping communities; building lives

Origin exists to make change happen for the good of communities. We help people by providing affordable homes – but that’s not enough. We support vulnerable residents to lead happy and better lives. We empower our staff to act and rise to every challenge with ‘can do’ positivity.

Good people are the future of our innovative, working community. We have placed a brand new and exciting ‘People’ strategy at the heart of our culture – to support training and personal development, to deliver our values, to move Origin forward.

We describe this new approach as NWOW: New Ways of Working. NWOW is about meeting business outcomes, you’ll enjoy greater autonomy over how you deliver your role, how you manage outputs and when you spend time at work, allowing you to benefit from any productivity gains while delivering your role.

This shift in culture will be built on a mature and mutual relationship of trust between managers and yourselves, ensuring we live up to one of our key values of Build Trust. By working with this new relationship model, we can aim toward focusing on ‘outputs’ and not ‘outcomes. Space is allocated to ‘activities’ and not ‘individuals’ by providing a range of flexible working options that benefit both customers and staff. As a result, your work can take place at the most effective location and at the most effective time. Put simply, flexibility becomes the norm rather than the exception. This is the new Origin Housing way of working.

You will be joining an ambitious data services team whose goal is to use technology and data to improve the lives of our residents, while driving efficiency and better outcomes throughout the whole organisation.

Our vision for this role

We are looking for the right person to deliver and help us unlock actionable data insight. As our ambition to become a more data-driven organisation, we see data as having a mission critical role in helping our communities. We think now is the perfect time to find someone passionate about data, who can join us on the journey to use data insight effectively.

You will have sound knowledge and experience of delivering complex data analysis, trend interpretation to non-financial managers to Director, Board and Committee levels.

You’ll be a proficient user of various databases, business reporting tools for report design and performance analysis such as Power BI.

Self-motivated with the ability to plan, prioritise and co-ordinate tasks to meet deadlines, confident communicator, adept at communicating complex ideas and technical detail through a variety of mediums and to a range of audiences.

You’ll have strong determination and analytical and inquisitive approach to work and to motivate others to create traction and results.

What you’ll do

This is a rewarding and exciting position – responsible for building relationships and trust both internally within your Origin team and externally with the community you serve.

At a glance you:

  • Take the lead on developing and utilising data on Origin customers and homes, providing meaningful analysis and insight to help meet its business objectives and provide value to teams
  • Direct your energy towards providing meaningful analysis and management of customer ‘journey’, satisfaction, access, and preference data as required in a clear report format and disseminate to a range of audiences
  • Build trust by being a confident communicator and listener
  • Think of others unconditionally; you are giving of your time
  • Reach out to people and take a real and non-judgemental approach to life
  • Remember the little things and go the extra, extra, extra mile.

What you’ll need

  • Analytical and problem-solving skills to provide insights for business decision making
  • Experience in providing complex data analysis and trend interpretation to financial and non-financial managers using both verbal and written presentation
  • Experience of advanced level Excel skills and proficient user of various types of reporting tools e.g., Power BI
  • Be proficient in SQL (preferably T-SQL), and have experience with at least one data analysis and visualisation tool such as Power BI.
  • knowledge of good practice relating to data modelling (3NF, BCNF), data cleansing and enrichment
  • Experience in providing complex data analysis and trend interpretation to non-financial managers using both verbal and written presentation

Tell us your story

We are looking forward to learning about you. Please help us get to know you by sending your latest CV and covering letter detailing how your experience meets the role above. To find out more about us simply visit www.originhousing.org.uk

Please note we will be asking for satisfactory references. Successful applicants for interview will be contacted within seven days after the closing date.

Benefits for the right person

We reward our people for the work they do. We appreciate commitment, initiative and going the extra mile. At Origin, our comprehensive range of benefits care about the ‘whole’ person. As well as offering you great-to-have discounts, we look after your health and well-being too – personalising your benefits package to you. We offer:

  • Access to a range of discounts on services, products, and experiences. Not simply picked at random but personalised to you
  • Tailor-made Healthcare plans and/or insurance plans – let us know your preference
  • An Employee Assistance Programme that supports your well-being and is there to always provide valuable help
  • A choice of rewards that you choose where to spend
  • An Awards recognition scheme that champions individual achievement

Closing date: 6 Dec 2021

Company

About Origin Housing

We are a registered social landlord, managing over 7,000 homes in London and Hertfordshire. We provide affordable housing in our communities as well as related care and support services to the people who live in them. 

Origin Housing started life in 1924 as St. Pancras House Improvement Society, a charitable organisation founded by Father Basil Jellicoe because of a belief that good quality affordable housing is a foundation for a successful life.

Thanks to a subsequent series of mergers with other organisations: Humanist Housing Association, Griffin Homes, and Lee Housing Association, we now work in 14 areas across North London and Hertfordshire.
 

Our vision Great homes: places where people are proud to live

We want to provide homes that people are proud to live in. Housing is a long-term commitment so it is important to us that we build quality property and continue to invest in keeping homes at modern standards over many decades.

We buy land and build homes for rent and for sale. We also buy homes directly from private house builders.

 The homes are for:

  • letting at a subsidised rent;
  • part-rent part-buy (called shared ownership);
  • outright sale – the profits from which support our charitable objectives.


We finance this by: raising loans; proceeds from sales; along with a small amount of government grant.
 

Positive people: responsive caring staff getting services right for customers

We strive to be a top-performing landlord, property manager and provider of care and support services. We want our customers to be positive about the services we provide. This means it is crucial that our staff are skilled, dedicated and positive people who are committed to providing the best possible customer service.

We recognise that to do this means we must listen to our customers, so we regularly seek feedback and work with customers to improve services is central to the way we operate.

Strong communities: helping people and neighbourhoods thrive

Our aim is to help people and neighbourhoods to thrive. Working in partnership with Local Authorities we provide under contract a range of care and support services to people who are vulnerable due to learning disabilities, old age or other issues.

We want our communities to be places where people feel safe and proud, and where they can aspire to reach their potential. To help achieve this, we run and support initiatives to encourage inclusion and involvement, helping people to become actively involved in building sustainable, healthy and vibrant neighbourhoods. We provide support for people to find sustainable employment, manage their money, and stay in their homes for longer.

 

Company info
Website
Telephone
020 7209 9222
Location
St Richards House
110 Eversholt Street
London
London
London
NW1 1BS
GB

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