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Innovation Analyst

Yorkshire Housing
Agile, homeworking
£37,668 per annum
Closing date
30 Nov 2021

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Corporate Services, IT
Full Time
Organisation Type
Housing association / RP
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Job Details

If you’re looking for a Innovation role in ICT with a bit of a difference and feel ready to take on your next challenge, then look no further! The Innovation Analyst will help to shape the future technology direction by implementing the solutions we need to achieve our long term aims. 

Here’s three more things we think you should know: 

  • You’ll play a key role in driving the future of Yorkshire Housing
  • You can work where, when and how you want with our Hub, Home & Roam approach.  
  • It’s a role with meaning, so you’ll be making a real difference to colleagues' experience at work and to thousands of customers’ lives with what you do.

You might think of Yorkshire Housing as ‘just’ a housing provider, but we’re so much more than that. Yes, we own and manage nearly 20,000 homes (and counting) across Yorkshire and make it possible for current and future customers to have a place they’re proud to call home, but we’re also all about making a positive difference in people’s lives. We’re transforming our business by investing in people, processes and technology to deliver a consistently great experience for our customers.


What you’ll be doing? 

You'll inspire and support the business in creating and maintaining a culture of innovation, and provide technical expertise to help develop our services, improve our performance and achieve our ambitious targets. An appetite for risk and an understanding that failure is a part of innovation is crucial, and a good understanding of the Internet of Things (IoT) and Smart Home technology will be an advantage.

You'll work closely with your team and with colleagues  across the business to understand specific business needs, identify potential solutions and implement a wide range of technologies that improve our customer experience and business processes. Key responsibilities include: 

  • Delivering an internal consultancy service providing technical expertise 

  • Identifying opportunities to improve services and processes  

  • Researching best practice and innovative approaches within the housing sector and beyond 

  • Good understanding of emerging technologies to ensure that Yorkshire Housing implementations reflect current thinking and good practice, and set us up for success 

  • Networking with technology providers, academics and other housing providers to help Yorkshire Housing become a leader in Smart Home technology within the housing sector 

  • Working with the business-as-usual teams to embed new ways of working 


The stuff that sets you apart? 

  • Demonstrates a passion for technology and innovation 

  • Excellent understanding of a wide range of business technologies, data management systems and processes particularly within the Microsoft stack 

  • Knowledge of trends in IoT and Smart Home technology 

  • Ability to work with business users to draw out requirements and map out as-is, and to-be processes 

  • Exceptional communication and collaboration skills 

  • Being familiar with cloud computing services will be an advantage. This might mean you have a background in IT support or implementation. 


What’s in it for you? 

In return we offer £37,668 for a 35-hour week, 25 days annual leave (raising annually to 30 days) plus Bank Holidays.  We also have a flexible working culture, as long as these fit in around the needs of your role. So you don’t need to take a day off to do that parent child reading class or take your pet to the vets! Just talk it over with your manager, to make sure it fits in around what you need to do and meet business needs. 


We also provide a fantastic reward package to suit everyone –a variety of amazing discounts via PerkBox, a great Healthcare cash plan called HealthShield and a contributory pension scheme where we will match your contributions up to 9%! As well as our great benefits and a fantastic work environment, we’re absolutely a company that cares about its employees and its customers.


The finer print

If you are applying for this role internally you must inform your current line manager

The closing date for this advert will be Tuesday 30 November.  If a competitive candidate pool is identified, we reserve the right to close the role early so please apply asap!

Full requirements are included on the attached role profile

#innovation #ICT #smarthomes #technology #futuretech


We are Yorkshire Housing by name and Yorkshire is our focus. We own and manage nearly 20,000 homes – and are developing thousands more.


Our vision is making it possible to have a place you're proud to call home


You might think of Yorkshire Housing as ‘just’ a housing provider, but we’re so much more than that. We’re here to make a positive difference in people’s lives. So, as well as owning and managing nearly 20,000 homes (and counting) across Yorkshire, we also:


  • Offer money and tenancy coaching  
  • Help older customers live at home independently  
  • Adapt homes to match the needs of our customers   
  • Carry out repairs and replace items before things go wrong  
  • Provide antisocial behaviour support  
  • Get involved with work in the community  



Our five priorities that will help us achieve our vision are:


Great Customer Experience 


We’ll listen to customers and use what we know about them to shape our services. Oh, and we’ll provide extra support where it’s needed. 




Homes and Places to be Proud of  


We’ll create homes that people want to live in. 


- Quality  


- Safety 


- Affordability 


We’ll also be kind to the planet and aim to be one of the first UK housing associations to stop using gas heating and hot water systems.






We’ll deliver 8,000 new homes by 2030. They will be energy efficient, sustainable and affordable to live in. We’ll also refresh our Help to Buy and social and affordable rented options. 


We’ll achieve these priorities by focusing on being:  




Employer of Choice 


We’ll lead the way and make a name for ourselves as an employer. We’ll give you the right support and tools to succeed, plus a package full of benefits.




Strong, Resilient and Innovative Business 


We’ll invest in all the right things, from our ICT to our people. This will make us stronger, helping us to make a difference to our customers and be a business that people want to work for and with. 


Find Us
0113 825 6000
The Place
2 Central Place
West Yorkshire
LS10 1FB
United Kingdom
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