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Rehousing Officer

Employer
Peabody
Location
London (Greater)
Salary
£28,000 per annum
Closing date
6 Dec 2021

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Job Details

About us


At Peabody we’re committed to delivering local services that meet the needs of our residents. Our Rehousing Team, along with our partners and external agencies, help ensure that we can make best use of our homes so we can accommodate the needs of a diverse community with varied housing needs.

 

About the role

In the Rehousing Team we work closely with our residents, responding to the changes that take place in their lives.  If you want to spend your days building relationships, getting to know people and enabling them to manage their own circumstances, then this role is for you. As part of the Rehousing team, you will be helping residents who are sometimes experiencing challenging times and need advice and support. As a good listener with attention to detail, and a desire to help others make the most of their lives, you can make a difference.

You will be someone who has:

  • Delivered excellent customer service in previous roles
  • Strong interpersonal skills and a commitment to supporting residents and colleagues.
  • A good understanding of Assignments and Successions
  • Good organisational and planning skills and proven ability to work under pressure and to deadlines.
  • Excellent communication skills both verbal & written with a good standard of numeracy.
  • IT skills, (including Microsoft Office), video conferencing applications and customer relations management applications.
  • Can work both as part of a team and on own initiative and possess self-motivation.
  • Can be flexible to meet service demands and deadlines.
  • Can be flexible in working arrangements and work to a hybrid approach to home and office working
  • Can attend occasional evening meetings

  Desirable:

  • Knowledge of tenancy and housing law (Homelessness).

 


 

At Peabody, where possible, we provide flexible working opportunities from day one to our employees, as we recognise the importance of a good work-life balance; and to improve our productivity and performance, we embrace agile working, which means if you are in a desk based role, that will be a hybrid of office and home working. If your role is in a client facing environment, appropriate base location will apply.

 

Our mission is to help people make the most of their lives and an important part of this is to ensure that our organisation reflects the wider communities we serve. We want to attract recruit and retain a diverse, inclusive and creative workforce to give us the best opportunity to meet the diverse needs of our residents and customers. We actively encourage applications from all groups and communities, as well as from BAME, LGBTQ+ and disabled people.

Company

About Peabody

About us

Peabody has nearly 160 years of history, experience and expertise. We were founded in 1862 by the remarkable American banker, diplomat and philanthropist, George Peabody. With over 67,000 homes, we’re one of the largest housing providers in London and the South East.

What we do

We deliver services to 133,000 residents, 16,000 care and support customers as well as the wider communities in which we work.

We are here to help make people’s lives better. We do this by developing and delivering reliably good modern services, building and maintaining the best quality developments, working with local communities and building long-term partnerships, and  growing and using our position of influence to create positive change.

We focus on those who need our help the most, working with people and communities to build resilience and promote wellbeing. We create and invest in great places where people want to live.

Working for us

We're a thriving human and kind organisation with people at our heart.

If you join us you'll be part of something special: fulfilling your ambitions and working with people who truly care.

We offer a variety of career and development opportunities, and a range of flexible benefits. You'll also have the chance to work with colleagues who want to help people make the most of their lives. We need talented employees who want to make a difference. If this sounds like you we can’t wait to meet you.

Our performance

We're committed to being transparent in the way we conduct our business and how we deliver value for money. We attained Government regulatory judgements of G1 for Governance.

Company info
Website
Telephone
0845 055 0261
Location
45 Westminster Bridge Road
London
.
London
SE1 7JB
GB

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