Onward Homes is one of the largest registered providers of social housing in the North West, with 35,000 properties across the region.
We believe that everyone deserves a place to call their own, which is why we’re committed to building 500 new homes each year. We do more than just provide a roof over our customers’ heads, we’re here to make a real difference.
In addition to creating positive spaces for our customers we continuously strive to create a positive and progressive workspace to enable our colleagues to achieve their full potential.
We are looking for an Environmental Services Supervisor (1 post) to join our team.
Reporting to the Environmental Services Team Leader (Operations) you will manage a team of Multi-Skilled Operatives and supervise the provision of contract and in-house services including grounds maintenance, caretaking and cleaning. You will deliver an excellent customer service, responding effectively to customer enquiries while on site and through all other means, taking remedial action where necessary to ensure quality standards are met.
You will assist in the development of service standards and KPI’s, whilst attending resident and partner meetings and preparing reports, minutes and other written communication as required.
To be successful you will have experience of thriving in a team context, maintaining excellent relationships whilst working well under pressure, meeting deadlines and hitting targets in a customer facing role. You will have knowledge of best practice in environmental services including grounds maintenance and health and safety responsibilities.
This role is predominately based in our Neighbourhoods and you will attend the office as and when required.
As well as a competitive salary and a generous annual leave entitlement, we offer a range of benefits for a rewarding career including a health cash plan, pension scheme and personal development.
If candidates have any concerns / questions in relation to Covid-19 and the role at any stage of the recruitment and selection process they can contact the HR team on HumanResourcesTeam@onward.co.uk and a member of the HR Team will be in touch.