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Environmental Services Supervisor

Onward Homes
Flexible - Either Lancashire or Greater Manchester
£26,550 (confirmed rate)
Closing date
13 Dec 2021

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Homes and Asset Management, Facilities management
Full Time
Organisation Type
Housing association / RP
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Job Details

Onward Homes is one of the largest registered providers of social housing in the North West, with 35,000 properties across the region.

We believe that everyone deserves a place to call their own, which is why we’re committed to building 500 new homes each year. We do more than just provide a roof over our customers’ heads, we’re here to make a real difference.

In addition to creating positive spaces for our customers we continuously strive to create a positive and progressive workspace to enable our colleagues to achieve their full potential.

We are looking for an Environmental Services Supervisor (1 post) to join our team.

Reporting to the Environmental Services Team Leader (Operations) you will manage a team of Multi-Skilled Operatives and supervise the provision of contract and in-house services including grounds maintenance, caretaking and cleaning. You will deliver an excellent customer service, responding effectively to customer enquiries while on site and through all other means, taking remedial action where necessary to ensure quality standards are met.

You will assist in the development of service standards and KPI’s, whilst attending resident and partner meetings and preparing reports, minutes and other written communication as required.

To be successful you will have experience of thriving in a team context, maintaining excellent relationships whilst working well under pressure, meeting deadlines and hitting targets in a customer facing role. You will have knowledge of best practice in environmental services including grounds maintenance and health and safety responsibilities.

This role is predominately based in our Neighbourhoods and you will attend the office as and when required.

As well as a competitive salary and a generous annual leave entitlement, we offer a range of benefits for a rewarding career including a health cash plan, pension scheme and personal development.

If candidates have any concerns / questions in relation to Covid-19 and the role at any stage of the recruitment and selection process they can contact the HR team on and a member of the HR Team will be in touch.


Onward is one of the largest registered providers of social housing based solely in the North West of England with 35,000 homes across Greater Manchester, Cheshire, Merseyside and Lancashire.

Onward currently comprises of five leading housing providers committed to the regeneration and sustainability of our region; Contour Homes, Liverpool Housing Trust, Ribble Valley Homes, Hyndburn Homes and Peak Valley Housing Association. They work together under the Onward brand as a not-for-profit organisation regulated by Homes England.

Our member organisations are united by a common purpose – to make a positive difference in the communities we serve.

  • We build, manage and maintain homes for people who are unable to access housing on the open market.
  • We deliver high quality homes and first class services that make a real difference to the people living in our neighbourhoods.
  • We offer customers support and assistance, helping people to overcome the challenges faced in our communities.
  • We provide homes and support to vulnerable people, helping them to live independent lives in the community.
  • We work with partners, voluntary groups and government agencies to provide more homes for people from all backgrounds, meeting the increasing need for housing throughout the North West.

Together as Onward, we’re signalling our intention to increase our impact by building more homes and delivering better services.

Find Us
+44 151 708 5777
Head Office
12 Hanover Street
L1 4AA
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