This role

We are recruiting for a Head of Heating and Water Safety in the Compliance & Technical Department who will have the responsibility and authority to ensure that MTVH meets its legal obligations in regards to domestic and communal heating services and water safety programmes, as well as running the reactive repairs service for heating. The postholder will be responsible for setting policy and procedure, setting and monitoring budgets, agreeing planned works and overseeing the teams managing MTVH programmes and contractors in our efforts to keep our residents safe. You will have the ability and support to guide the organisation and influence change.

What you'll need to succeed

• Experience of building and maintaining relationships with contractors, stakeholders and customers to continually improve services

• Proven experience in a senior management role

• Experience managing full public sector procurement processes from an operational standpoint

• Experience of gas installation, maintenance reactive repairs and servicing of domestic boilers and central heating, issuing gas safety certificates, general gas repairs at residential premises

• Experience with a large public sector landlords compliance with their obligations under the Gas Safety (Installation and Use) Regulations 1998

• Knowledge of communal and district heating systems: diagnostics, servicing, testing, commissioning and reactive repairs

• Knowledge of water hygiene compliance obligations under Section 3(2) of the Health and Safety at Work Act 1974 (HSWA) and L8:The control of legionella bacteria in water systems

• Familiarity with the Heat Networks Metering and Billing Regulations

What you need to do now

If you're interested in this role, take a look at the attached Job Description for more details and if it’s the ideal job for you, click 'apply now' to forward an up-to-date copy of your CV. Please note this is a general job description which refers to a different location from the one this role is based in.

Interview date: 14th December

What you'll get in return

You’ll be working in a fast-paced environment where you can benefit from our comprehensive in-house training to continue developing your skills. We offer excellent benefits, including:

• 28 days annual leave plus public holidays and an additional Belief Day, with the option to buy or sell up to 5 days leave
• Healthcare cashplan
• Matched contribution pension scheme (up to 9%)
• Enhanced maternity, paternity and adoption leave
• Salary sacrifice schemes and season ticket loans
• Life assurance scheme
• Paid volunteer days
• Plus lots of voluntary benefits including cash back and discounts from high street names

About Us

Our organisation was built on a simple mission – to give people a safe, secure, and affordable home. That is as true today as it was in the 1950’s, when our founder Molly Huggins established an organisation to provide homes for Windrush migrants in London. Our core purpose is that “everyone should have a home and the chance to live well” To fulfil this vision, we work with partners to make our neighbourhoods – new and old - sustainable and vibrant places, where our customers want to live. We put people at the heart of everything we do and to guide us in every decision we make. Through managing more than 57,000 households we work at a scale that means our actions to achieve this have real impact.

We firmly believe that by serving people better every day, we will support a healthier, better cared for, and more prosperous society in the future. Like our founders before us, we will leave a lasting legacy for future generations. Our colleagues are crucial to our success in achieving this. Therefore, we are committed to investing in colleagues and creating the opportunity for them to develop. Our working environment has been designed to be one that brings out the very best in people.

Our promise

All employment decisions at MTVH are based on business needs, job requirements and individual qualifications, without regard to age, disability, gender reassignment, marital status, pregnancy or maternity, race or religion, sex or sexual orientation.

We reserve the right to close this vacancy early if a suitable candidate is found so we do encourage you to complete the application as soon as possible to avoid disappointment