TMO Manager

About the TMO

North & South Arden TMO (Tenant Management Organisation) manages a large estate of 749 properties in Shoreditch, the third largest TMO in Hackney. The TMO is funded by the council and facilitates repairs, cleaning, grounds maintenance, voids and housing management, and overall estate safety. There is a volunteer board of residents that provides governance to the TMO Manager and their staff.

Expectations of a TMO Manager:

We are looking for an experienced and dedicated housing professional to manage the TMO. The TMO Manager will oversee the day-to-day operations of the TMO and manage a small team of Officers, cleaners and gardeners working on the estate premises. They will possess both the experience and knowledge needed to manage that team and the finances of the TMO. They will have a background in housing and experience collaborating with a board of decision makers. The Manager will convene regular meetings with the board and act as the public face of the board and the TMO towards stakeholders. The Manager will be process-driven, meticulously organised, responsive to requests, and proactive at problem solving. Critically, the individual will be driven by a desire to provide a first-class service for all the residents and provide a safe and secure estate.

Information and application: info@ardentmo.com

www.ardentmo.com