Bulk refuse operative

Origin – shaping communities; building lives

Origin exists to make change happen for the good of communities. We help people by providing affordable homes – but that’s not enough. We support vulnerable residents to lead happy and better lives. We empower our staff to take action and rise to every challenge with ‘can do’ positivity.

Good people are the future of our innovative, working community. We have placed a brand new and exciting ‘People’ strategy at the heart of our culture – to support training and personal development, to deliver our values, to move Origin forward.

We describe this new approach as NWOW: New Ways of Working. NWOW is about meeting business outcomes, you’ll enjoy greater autonomy over how you deliver your role, how you manage outputs and when you spend time at work, allowing you to benefit from any productivity gains in the course of delivering your role.

This shift in culture will be built on a mature and mutual relationship of trust between managers and yourselves, ensuring we live up to one of our key values of Build Trust. By working with this new relationship model we can aim toward focusing on ‘outputs’ and not ‘outcomes’. Space is allocated to ‘activities’ and not ‘individuals’ by providing a range of flexible working options that benefit both customers and staff. As a result your work can takes place at the most effective location and at the most effective time. Put simply, flexibility becomes the norm rather than the exception. This is the new Origin Housing way of working.

Our vision for this role

We’re looking for Bulk Refuse Operative to contribute to the quality of the environment by:

• Maintaining a safe and aesthetically pleasing environment for residents and members of the public.
• To ensure all sites meet health and safety requirements.
• Manage your own workload and time to ensure a responsive bulk refuse collection service is in operation by Origin
• Carry out a weekly vehicle check to ensure that the vehicle can be operated in a safe manner and that it is legal to drive
• To ensure all relevant paperwork is completed daily. This includes sending a daily report to the Repairs Contact centre with jobs completed and details of these
• To have competent knowledge and comply with all Highways Road Traffic Act and driver regulations
• To attend all relevant training sessions and wear correct PPE uniform during working hours
• To attend all urgent reports fly tips within time scales set out by Origin Housing

• Ensure that all equipment is operated in a safe manner in accordance with safe working procedures and any Health and Safety guidelines
• To undertake vehicle loading and unloading in a manner that is safe to yourself, your colleagues, Origin residents and the public and is in line with correct manual handling techniques
• To work with other members of the Estate Services team to provide the best possible bulk refuse collection service

The successful candidate may on occasions undertake Caretaking Responsibilities which include:

• Keep external areas free of debris and litter
• Keep Internal and external areas free of graffiti
• Monitor, identify and arrange for assessment of pest infestations 
• Carry out pest control activities as required
• Deal with one-off spillages/incidents
• Attend to cleaning tasks in compliance with schedules and frequencies defined for each estate
• To comply with any COSHH regulations which apply to cleaning materials that are used
• Manage bin rooms and bins including disinfect, rotate, position for collection, deep clean etc
• Deal with illegal fly-tipping identify/report perpetrators, dispose where possible or store arrange collection by others
• Carry out checks on main entrance doors, report if faults found
• Communal lighting, check bulb replacement timer adjustments
• Undertaker minor communal repairs
• Report all necessary communal/estate repairs
• Allow contractors access to communal arrears for repairs, meter readings etc
• General health & safety checks – identify trip hazards missing drain covers etc
• Assist with emergencies in common areas or in residents homes such as fire flood etc
• Assist in the management of estate notice boards
• To complete all weekly tasks as detailed in caretaker and cleaner schedules to ensure that estates are consistently maintained to a high standards of cleanliness and repair
• To ensure all sites meet health and safety standards at all times
• Transport heavy equipment between sites as necessary using the company vehicles
• To travel between sites keeping records of travel expenses for reimbursement where appropriate
• Maintain confidentiality relating to the customers personal circumstances
• To wear the uniform and any protective clothing
• Liaise with external agencies to complement the caretaking service, i.e. refuse collection. meter reading agencies etc

What you’ll do

Come forward with a can-do attitude

• You will be able to plan your work with the current bulk refuse operative but also adapt as this environment can be spontaneous and dynamic
• Be physically fit and able to carry out the role requirements
• Have previous experience of cleaning and caretaking or similar
• Have good customer service skills and can always remain courteous and polite.
• Be able to identify repairs on site and report them
• Will have a basic appreciation for Health and Safety
• Will have a basic level of numeracy and literacy
• Will have the ability to organize and prioritize workload to meet expectations

What you’ll need

• Experience of cleaning and a track record in delivering high quality service
• Experience driving vehicles
• Fit and able to undertake manual work 

Tell us your story

We are looking forward to learning about you. Please help us get to know you by sending your latest CV and covering letter detailing how your experience meets the role above. To find out more about us simply visit www.originhousing.org.uk

Please note we will be asking for satisfactory references and DBS check. Successful applicants for interview will be contacted within seven days after the closing date.

Benefits for the right person

We reward our people for the work they do. We appreciate commitment, initiative and going the extra mile. At Origin, our comprehensive range of benefits care about the ‘whole’ person. As well as offering you great-to-have discounts, we look after your health and well-being too – personalising your benefits package to you. We offer:

• Access to a range of discounts on services, products and experiences. Not simply picked at random but personalised to you
• Tailor-made Healthcare plans and/or insurance plans – let us know your preference
• An Employee Assistance Programme that supports your well-being and is there to provide valuable help at all times
• A choice of rewards that you choose where to spend
• An Awards recognition scheme that champions individual achievement

See our new benefits portal where you can select the options that suit your lifestyle.

Download Job Specification

Closing date: 19/01/2022

Interview and assessment date: 27/01/2022