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Assistant Digital Communications Officer

Employer
Origin Housing
Location
Euston, London (Greater)
Salary
£28,725 per annum
Closing date
24 Jan 2022

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Job Details

Origin – shaping communities; building lives

Origin exists to make change happen for the good of communities. We help people by providing affordable homes – but that’s not enough. We support vulnerable residents to lead happy and better lives. We empower our staff to take action and rise to every challenge with ‘can do’ positivity.

Good people are the future of our innovative, working community. We have placed a brand new and exciting ‘People’ strategy at the heart of our culture – to support training and personal development, to deliver our values, to move Origin forward.

We describe this new approach as NWOW: New Ways of Working. NWOW is about meeting business outcomes, you’ll enjoy greater autonomy over how you deliver your role, how you manage outputs and when you spend time at work, allowing you to benefit from any productivity gains in the course of delivering your role.

This shift in culture will be built on a mature and mutual relationship of trust between managers and yourselves, ensuring we live up to one of our key values of Build Trust. By working with this new relationship model we can aim toward focusing on ‘outputs’ and not ‘outcomes’. Space is allocated to ‘activities’ and not ‘individuals’ by providing a range of flexible working options that benefit both customers and staff. As a result your work can takes place at the most effective location and at the most effective time. Put simply, flexibility becomes the norm rather than the exception. This is the new Origin Housing way of working.

Our vision for this role

We’re looking for a committed and motivated person who can help develop Origin’s brand and maintain its reputation by supporting services to engage and manage their relationships with customers, stakeholders, the media, and internal audiences.

This role will focus on the growth of digital channels including social media and on how to use internal technology to deliver a communications service for internal and external stakeholders. We will need you to meet our residents to tell their stories so you will visit our schemes at least once a week so you will need to travel in to central London and Hertfordshire. As part of the communications team, this role leads on the digital aspect of communications with support from the team and supports the wider communications function.

What you’ll do

This is a rewarding and exciting position – responsible for building relationships and trust both internally within your Origin team and externally with the community you serve.

At a glance you will:

Take the lead

  • Lead on the development of the social media strategy and its implementation, produce training materials and deliver training on social media where relevant.
  • Proactively produce video and static content for online channels ensuring a consistent spread of news to engage with Origin’s target audiences.
  • Monitor peers use of social media and digital engagement to help shape our strategy.
  • Give your time
  • Proactively gather news and information for publicity purposes, give support and advice on media handling and inform staff of media issues in relation to the organisation’s work
  • Write and edit web articles / blogs articles for Origin’s residents and stakeholders.
  • Manage the production of corporate publications as and when required.
  • Bring people together
  • Work with people within the organisation to find out what they do and how we can use their stories to communicate about what we do and the impact we have on people’s lives.
  • Manage the development of communications channels or specific communication projects which ensure that we continue to meet the needs of our key audiences.
  • Provide strategic communications and marketing advice to colleagues across the organisation.
  • Come forward with a can-do attitude
  • Manage the reputation of the brand across the organisation ensuring consistency and coherence.
  • Support the planning and organisation of relevant events and conferences.

What you’ll need

  • You will have the ability to write interesting and jargon free content for multiple channels
  • You will be confident in building relationships with a wide range of people
  • You will have the ability to make engaging videos and content for social media
  • Able to contribute and promote innovative ideas across all levels of the organisation

Tell us your story

We are looking forward to learning about you. Please help us get to know you by sending your latest CV and covering letter detailing how your experience meets the role above. To find out more about us simply visit www.originhousing.org.uk

Please note we will be asking for satisfactory references and DBS check. Successful applicants for interview will be contacted within seven days after the closing date.

Benefits for the right person

We reward our people for the work they do. We appreciate commitment, initiative and going the extra mile. At Origin, our comprehensive range of benefits care about the ‘whole’ person. As well as offering you great-to-have discounts, we look after your health and well-being too – personalising your benefits package to you. We offer:

  • Access to a range of discounts on services, products and experiences. Not simply picked at random but personalised to you
  • Tailor-made Healthcare plans and/or insurance plans – let us know your preference
  • An Employee Assistance Programme that supports your well-being and is there to provide valuable help at all times
  • A choice of rewards that you choose where to spend
  • An Awards recognition scheme that champions individual achievement

See our new benefits portal where you can select the options that suit your lifestyle.

Closing date: 24 January 2022

Interview and assessment date: 31 January 2022

Company

About Origin Housing

We are a registered social landlord, managing over 7,000 homes in London and Hertfordshire. We provide affordable housing in our communities as well as related care and support services to the people who live in them. 

Origin Housing started life in 1924 as St. Pancras House Improvement Society, a charitable organisation founded by Father Basil Jellicoe because of a belief that good quality affordable housing is a foundation for a successful life.

Thanks to a subsequent series of mergers with other organisations: Humanist Housing Association, Griffin Homes, and Lee Housing Association, we now work in 14 areas across North London and Hertfordshire.
 

Our vision Great homes: places where people are proud to live

We want to provide homes that people are proud to live in. Housing is a long-term commitment so it is important to us that we build quality property and continue to invest in keeping homes at modern standards over many decades.

We buy land and build homes for rent and for sale. We also buy homes directly from private house builders.

 The homes are for:

  • letting at a subsidised rent;
  • part-rent part-buy (called shared ownership);
  • outright sale – the profits from which support our charitable objectives.


We finance this by: raising loans; proceeds from sales; along with a small amount of government grant.
 

Positive people: responsive caring staff getting services right for customers

We strive to be a top-performing landlord, property manager and provider of care and support services. We want our customers to be positive about the services we provide. This means it is crucial that our staff are skilled, dedicated and positive people who are committed to providing the best possible customer service.

We recognise that to do this means we must listen to our customers, so we regularly seek feedback and work with customers to improve services is central to the way we operate.

Strong communities: helping people and neighbourhoods thrive

Our aim is to help people and neighbourhoods to thrive. Working in partnership with Local Authorities we provide under contract a range of care and support services to people who are vulnerable due to learning disabilities, old age or other issues.

We want our communities to be places where people feel safe and proud, and where they can aspire to reach their potential. To help achieve this, we run and support initiatives to encourage inclusion and involvement, helping people to become actively involved in building sustainable, healthy and vibrant neighbourhoods. We provide support for people to find sustainable employment, manage their money, and stay in their homes for longer.

 

Company info
Website
Telephone
020 7209 9222
Location
St Richards House
110 Eversholt Street
London
London
London
NW1 1BS
GB

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