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Business Analyst

Employer
The Guinness Partnership
Location
Oldham, Bower House, Greater Manchester
Salary
£48,328
Closing date
20 Feb 2022

View more

Function
Corporate Services, IT
Seniority
Officer
Contract
Permanent
Hours
Full Time
Organisation Type
Government organisation

About Us

The Guinness Partnership is one of the leading providers of affordable housing and care services in England. We build and manage homes and provide housing services for around 135,000 customers nationwide. Of our 65,000 homes, more than 70% are let at a social or affordable rent, while around 10,000 are owned or part-owned by the people who live in them.

This is an exciting time to work for Guinness. Our Business Analysis team is growing, and we are committed to investing in Technology that will continue to support our Strategic aims and enable continued business improvement through the implementation of our IT / IM Roadmap. Our Roadmap is exciting – it is based on the principle of Cloud first, establishing best practice processes and utilising out of the box functionality.

Over the last 12 months we have migrated our CRM system to Dynamics 365 online and our Finance system to Oracle cloud. Our Plan for the next two years is ambitious. We will continue to introduce new functionality to improve the services we provide to our customers, in parallel to initiating our Roadmap for Asset Management, Repairs and HR and L&D.

Our IT and Change Teams work hand in hand to deliver our Roadmap.

About the role

We have exciting opportunities for Business Analyst’s to join our Change Partnering team.  Our core office base is in Oldham, with flexibility for home working.

In this role you’ll help to shape, develop, and own the end to end business solutions, business analysis activities, and the development and management of business requirements to deliver the benefits identified across projects in the change portfolio

Key responsibilities include:

  • Stakeholder analysis to scope and plan business analysis activities, ensuring outputs contribute effectively to the overall delivery plan and align with Group Architecture/Design Principles.
  • Lead the requirements management process through effective elicitation, validation and prioritisation; use the most appropriate analysis tools and techniques to ensure all requirements are aligned with Guinness’s Strategy.
  • Work with cross functional operational teams, technical teams and solution vendors to translate business requirements into functional / technical specifications.
  • Define, analyse, and improve business processes using techniques such as Lean or Lean Six Sigma to drive business efficiencies and improvements in service.
  • Produce artefacts as appropriate to meet the expected timescales, size and complexity.
  • Support solution testing and business acceptance by ensuring requirements, process designs / user journeys are aligned with the solution design and testing scenarios.

What we’re looking for

We’re a customer-focussed organisation so we know that how we do things is just as important as what we do. You’ll not only be an experienced Business Analyst; you’ll also have great customer service skills and a willingness to go the extra mile to get the job done. You’ll also be able to demonstrate:

  • Proven track record of working autonomously as Business Analyst on a range of business change, technology, and process improvement projects from initiation through to operational acceptance.
  • Experience of business process modelling and level methods, e.g., BPMN 2.0 and use of enterprise tools.
  • Business Analysis experience and prior coverage of delivering in waterfall/iterative/agile methodologies.
  • Strong analytical and problem solving skills; experience of using data to enable evidenced based decision making.
  • Excellent interpersonal skills, including the ability to effectively lead, facilitate and provide constructive challenge.
  • Excellent written, numerical, facilitation and presentation skills.
  • Excellent knowledge of Microsoft Office 365 tools.

We offer an excellent benefits package that help make The Guinness Partnership a great place to work. These include but aren't limited to:

  • Salary £48,328
  • 25 days annual leave plus bank holidays
  • Medical expenses cover
  • Employee assistance programme
  • Cycle to work scheme
  • Benefits Portal - Everyone Lifestyle Benefits
  • Eye test vouchers
  • Aspire - £100 allowance per employee each financial year
  • Professional qualification support
  • Professional subscriptions
  • Purchase additional leave
  • Salary Sacrifice - Deduction of various benefits from 'gross' salary, before tax and NI deducted
  • E-learning courses
  • Thank you award - by nomination

If you’re interested in finding out more about the key responsibilities of the role and/or to ensure you meet the essential criteria, please review the attached role profile.

The Guinness Partnership is an equal opportunities employer.  We are committed to equality of opportunity for all colleagues, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

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