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Live in Warden / House Manager

Employer
The Guinness Partnership
Location
Wakefield, West Yorkshire
Salary
£10.37 per hour (FTE £21,553)
Closing date
26 Jan 2022

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Function
Community and Customer Services, Housing / neighbourhood management, Tenant services
Seniority
Manager
Contract
Permanent
Hours
Part Time
Organisation Type
Housing association / RP
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About the role
We are looking for a House Manager to live in and work from our residential development at Sandal Hall Mews in Sandal, Wakefield. This is a part time, permanent role working 20 hours per week – working 4 hours per day Monday to Friday, living on site with our residents in the 2 bedroom flat provided.

Sandal Hall Mews has 65 leasehold properties at the development, with a range of customers over the age of 55. The development has communal lounge, kitchen, and laundry areas. The development is situated just 10 minutes away from Wakefield town centre, with good transport links via a bus route just a 5 minutes’ walk away.

About the accommodation
To ensure we’re delivering the right level of service to our customers; the successful candidate must be able to live on site in the accommodation provided.

The accommodation is a First floor, 2 bedroom flat with lounge and kitchen. The flat has recently been redecorated and has had a new kitchen & bathroom fitted.

You will deliver a high quality of service to residents and daily duties include:

  • Daily welfare checks on our residents (visiting and calling residents through the warden call system)
  • Respond quickly to warden alarm calls
  • Test warden call points and smoke alarms
  • Fire alarm testing
  • Promptly report all maintenance issues/repairs
  • Cleaning of communal areas such as the laundry area and bin areas
  • Liaising with service contractors for grounds maintenance & window cleaning
  • Be first point of contact for residents’ enquiries
  • Promote & encourage the use of communal spaces, and organisation of events
  • Office administration duties such as responding to emails, phone calls, risk assessment completions & filing of test log forms

With the rent pre-paid, you will earn £10.37 per hour and will only need to pay your utility bills and council tax.

What we’re looking for
Finding the right person to undertake this role is our top priority so we’re looking for someone who is friendly, customer focused and a good communicator with the ability to resolve practical problems.

You must be self-motivated and highly organised to maintain health & safety and compliance records, with good administration skills and knowledge of Microsoft and other computer packages. A physical ability needed to carry out manual tasks to keep the scheme clean (such as ad hoc tasks like clearing of snow from pathways, litter picking, and refuse removal from communal areas) and the ability to complete minor repairs (e.g. fixing hinges on cupboard doors) is also essential.

The Guinness Partnership is an equal opportunities employer.  We are committed to equality of opportunity for all colleagues, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

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