Salary: £32,205 - £37,892 per annum

Job Location: Islington

Hours: 36 per week

Contract Type: Permanent

We're looking for a confident, customer focussed Neighbourhood Response Officer to join our team. Ensuring that our estates are places that our residents want to live, you'll work in a rewarding environment supporting vulnerable customers and preventing anti-social behaviour.

What's involved?

Working collaboratively with other teams, external agencies and residents, you'll ensure that Clarion Neighbourhoods are clean and safe, whilst delivering a programme of regular estate inspections, identifying improvements and investigating breaches of tenancy. You'll be out and about visiting residents to deal with tenancy matters, carrying out sign ups and helping with emergencies.

We'll look to you develop and deliver neighbourhood plans and local offers as well as working with local resident groups to develop local community facilities, activities and events.

We're looking for a confident and resilient individual with a positive mind set. You'll need previous housing management experience with sound experience in customer service, you'll enjoy working with people in the community. You'll be able to develop effective working relationships across Clarion and external agencies and also be confident working alone. You'll have experience of working to plans and targets and have the ability to exercise good judgement whilst being proactive and creative in finding solutions.

You'll be based in Islington and will be required to regularly travel across North London to meet our residents, depending on the requirements of the business.

If this sounds like an opportunity you'd be interested in, we look forward to hearing from you.

Closing Date: Midnight on 13th February

You can download the role profile here - Neighbourhood Response Officer

Applicants must be able to travel across regions as required.

This post is subject to Basic Criminal Record Check Clearance.