Skip to main content

This job has expired

Independent Committee Member - Operations Committee

Employer
Midland Heart
Location
Birmingham, West Midlands
Salary
£4,350 per annum plus reasonable expenses
Closing date
4 Jun 2022

Independent Committee Member - Operations Committee
Hours: Five meetings a year (2.5 hours per meeting)

The Role

We are ambitious and confident about our future as we continue to deliver our “Making What Matters Brilliant” Corporate Plan. We are also firmly focussed on ensuring that our customers are proud to call our properties home and are able to engage with us as we strive to deliver a first-class landlord service. We want our homes and services to exceed customer expectations by focussing on the day-to-day issues that our customers tell us matter most to them.

Two of our independent committee members are reaching the end of their term of office, so we are seeking two new members to join us in September 2022; playing a critical role in shaping our operations and helping to ensure that Midland Heart continues to provide brilliant homes and services for our customers, now and into the future.

As a member of our Operations Committee, you’ll contribute your experience, knowledge and insight to provide effective scrutiny and guidance to our Executive Team and the Board regarding our approach to customer engagement, delivering customer focused service, our operational performance, as well as our policies that directly impact the service and homes that we provide.

Our ideal candidate? You’ll have a strong housing, facilities or asset management background and not have previously served on our Operations Committee.  To make the most positive impact possible, you’ll also come equipped with previous experience of customer relations and/or customer regulation, for example: fair access to services, customer engagement and involvement, understanding customer needs and priorities and seeking assurance that these are being met.

Closing date for applications is Monday 30th May 2022.
Interviews for shortlisted applicants will take place on Monday 6th June 2022.

Interested?

If you would like to find out more about this position, please click the apply button to be directed to our candidate portal.

To apply, please register on our candidate portal and submit a comprehensive CV of no more than four pages supported by a cover letter of no more than two pages, clearly explaining why you are interested in the post, the extent to which your skills and experience meet the role description and why you consider yourself suitable.

If you would like a confidential discussion about the role, please contact Sarah Scott (Director of Governance & Company Secretary) via sarah.scott@midlandheart.org.uk

Sign in to create job alerts

Sign in or create an account to start creating job alerts and receive personalised job recommendations straight to your inbox.

Create alert