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Housing Partner (Field-Based)

Employer
Abri
Location
Alton, Hampshire
Salary
£31,126 - £35,795 per annum (plus comprehensive benefits)
Closing date
22 May 2022

Job Details

About us

We’re Abri, a housing association based in the south of England. One of the largest in fact. We've got 35,000 homes and 1,500 colleagues. And if all our 80,000 residents lived in the same place, we’d have a town roughly the size of Guildford.

We’re a passionate bunch. We think we can make a real difference. Homelessness, poverty, inequality, a lack of affordable housing. They’re all linked. They’re issues that affect so many, young and old alike. And we don’t think that’s right. We want to give people the chance to dream big and be who they want to be. Homes are at the heart of everybody’s lives. And we exist to help make good homes, and good lives a reality for everyone.

About you

We’ve all got different backgrounds, strengths and experiences. But we share the same values. It’s these shared values that bring us together as one team.

Our colleagues embrace these every day. Be the difference to our customers and colleagues, always curious and look for better solutions, achieve together by working in partnership with others, own it openly through working with others in an open and honest way, and finally embrace possibility and see changes and challenges as welcomed opportunities.

If you share our values and want to make a real difference in the world, you’re on to a winner and we’d love to hear from you! 

Your new role

We are looking for experienced housing professionals to join our team and this is a permanent role within our newly created Zone 4.

As a field based Housing Partner managing a patch of approximately 700 – 800 properties you will spend 70-80% of your time in the field delivering a proactive tenancy and property management service, as well as responding to customer enquiries as appropriate.

Your role will be to connect the customer to Abri by carrying out home visits at key stages of the tenancy, ensuring they have the skills, information and support required to succeed. You’ll have a focus on property condition to make sure it is suitable, safe and being maintained by both the customer and us to a satisfactory standard.

You’ll have a regular presence in our communities and will work with other teams and external partners to make sure our neighbourhoods are welcoming, clean, safe and where people want to live.

This is an amazing opportunity to work with a driven and motivated team so if you are digitally savvy and a proactive problem solver with excellent communication skills, this maybe the job for you!

About our team

This is an exciting time to join our busy Housing Partnership team!  We’ve just completed a transformation of our customer partnership services to a new operating model with a focused office and field-based housing partnership function.   

With a dynamic digital offering, we can work efficiently in the field delivering a consistently high standard of housing and tenancy management services which prioritises our customers, their home and community.

With a large number of properties covering a vast geography across the south and southwest we have created 4 field-based housing partnership teams, each covering a zone which you can see from attached map. Each team has 8-11 members plus a Housing Partnership Manager.

We’re big on encouraging and supporting our colleagues to develop and grow and our transformation has provided opportunities for existing team members to do just that. So now have their shoes to fill in the following areas:

Zone 1 (Red)

1 x Housing Partner predominantly Yeovil and surrounding areas

Zone 2 (Blue)

1 x Housing Partner predominantly Weymouth, Dorchester and other areas along the Dorset coastline

2 x Housing Partner predominantly Southampton and surrounding areas

Zone 3 (Purple)

1 x Housing Partner predominantly Basingstoke, Andover and Amesbury and surrounding areas

1 x Housing Partner predominantly Ascot, Fleet, Woking and surrounding areas

Zone 4 (Green)

1 x Housing Partner predominantly Alton and surrounding areas

1 x Housing Partner predominantly Guildford and Aldershot and surrounding areas

​​​​​​​

What you can expect from us

We want our colleagues at all levels to be bold, inspiring and not afraid to speak up and be their authentic selves.

Your wellbeing is really important to us, so you can expect a competitive reward package to ensure you and your family are supported at work and at home.

We’ll work with you to help you reach your goals through personal development plans and our in-house People Development team.

Depending on your role you may need to work a set shift pattern, or you may have greater flexibility to choose when and where you work. Either way, we strive to ensure all colleagues have a degree of flexibility to attend life’s important events. 

Be yourself

Abri is committed to promoting an inclusive culture. We want our colleagues to bring their individual differences, life experiences and knowledge into the workplace and we welcome their contribution to our amazing company. Everyone is different, everyone is unique.

To our agency friends

We already have a number of carefully selected agency partners who know our business well and who support our in-house recruitment team during exceptionally busy periods. We’re not looking to add to our preferred supplier list right now but if you’d like to be considered at a future date please don’t hesitate to register on our procurement portal

Applicants must be prepared to travel and provide cover (by exception) across the zones when required. Applicants need to live within a reasonable distance to the zone and patch to be effective in the role.

Company

About us

Everything we do is fuelled by three core beliefs: that everyone has the right to a safe, warm and sustainable home, the importance of communities to help people thrive, and in empowering people and communities so everyone has an opportunity to improve their life chances.  

We proudly serve around 80,000 customers across the South of England from Devon to Windsor managing a portfolio of more than 38,000 homes, supported by more than 1,600 amazing colleagues - and we’re not done yet. 

We’ve got big ambitions and to achieve these, we need colleagues who are as committed and innovative as we are. 

About you

Our colleagues embrace our Values & Behaviours; be the difference to our customers and colleagues, always curious and look for better solutions, achieve together by working in partnership with others, own it openly through working with others in an open and honest way, and finally embrace possibility and see changes and challenges as welcome opportunities.

Does this sound like you? Then we’d love to hear from you!

Company info
Website
Telephone
02380 628216
Location
Collins House
Bishopstoke Road
Eastleigh
Hampshire
SO50 6AD
United Kingdom

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