The vacancy

bpha are a forward-thinking housing association, on a mission to build thriving communities where people can live happily in a home they can afford. 

We work right across the Oxford to Cambridge Arc, and own or manage over 19,000 homes. As one of the top 25 housing association developers in the country, we remain committed to delivering high-quality affordable housing to those who need it the most. 

Our work in retirement living is no exception. We believe in creating modern communities where over-55s can live in desirable, social, independent spaces. Safe in the knowledge that we have extra tailored care and support available if it’s needed. 

This is all possible thanks to our dedicated and passionate retirement living team. A team that you could be part of. 

We are currently looking for a Weekend Scheme Assistant to join us, working 15 hours per week over Saturday and Sunday each week. 

What you will be doing:  

• Acting as the first point of contact to residents 

• Providing good, consistent customer service to all residents and guests at the scheme  

• Conducting checks throughout all communal areas ensuring that everything is clean and tidy and in line with health and safety standards 

• Ensuring regular contact with residents as per support plans 

• Providing support to the care team in responding to emergency calls 

• Supporting and coordinating resident activities that promote, health, wellbeing, social inclusion and the mitigation of loneliness and isolation 

• Carrying out set cleaning tasks as required. 

• Provide assistance with serving meals during the restaurant lunch service at the scheme, directed by the onsite chef. 

We’d love to meet someone with:   

• Strong communication and customer service skills 

• Excellent organisational skills 

• The ability to remain calm under pressure and address conflicting priorities 

• An approachable personality and the ability to be responsible to requests for help 

• An understanding of the needs of older people (desirable) 

• Experience of supporting people to remain independent (desirable) 

• An awareness of issues relating to professional boundaries and safeguarding (desirable) 

Amongst what we offer you is:  

• A competitive salary of £10.14 per hour 

• 28 days holiday PLUS Bank Holidays (pro rata) 

• A generous contributory pension scheme 

• Private health care 

• Free life assurance 

• Access to an extensive suite of wellbeing services and tools including a digital gym 

• Opportunities for learning and development 

• Discounted gym membership 

• Retail discount scheme 

Please note the successful candidate will be required to complete an enhanced DBS application and this will need to be returned and verified by bpha before a start date can be provided. 

Closing date: 26th May, 2022 

Interviews will be held throughout the campaign.  

We reserve the right to close this recruitment if it is deemed that we have received a suitable number of applications. On this basis we would advise that applications are submitted as soon as possible. 

About us

bpha is a Housing Association located in the Oxford to Cambridge arc, which is committed to providing its customers with high quality, value for money services whilst continuing to develop energy efficient, sustainable and affordable housing.

We are a leading provider and developer of affordable homes – for rent, sheltered, residential care and shared ownership.

We work together with communities – to improve opportunities, independence and quality of life for our residents, and to benefit the wider community. We bring people together, and run and support a wide range of community activities.

All the money we make is used to invest in existing homes, to enable us to build new homes, and to deliver new and improved services.

We own or manage over 19,000 homes and employ 400 staff.

Our vision and values

To build communities where people can live happily in a home they can afford.

Our values underpin the work that we do and are ingrained in our culture at bpha. We are looking for people who can share these values and translate them into day-to-day practices for the benefit of our communities, customers and fellow colleagues. So that we can realise our vision, together.