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Customer Liaison Officer

Employer
Blue Octopus Recruitment Ltd
Location
DA2 6QE, Dartford
Salary
Salary £27,212.50 + Benefits per annum
Closing date
7 Jun 2022

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Job Details

Permanent, Full Time (40 hours per week)

We’re currently looking to recruit a Customer Liaison Officer to join our team in Dartford.

About the Role

Delivering a first-class liaison and administrative service, you’ll provide support in a busy environment to the project team, whilst liaising with a wide and diverse customer base in a professional and efficient manager, ensuring high levels of customer and client satisfaction.

You’ll log any complaints received in accordance with our policy and procedures, swiftly resolving and advising the residents of the outcome, whilst delivering to agreed targets within the service area, with support from your Project Manager.

About You

Candidates will have excellent customer service experience, ideally within a social housing environment, working within Customer Service, coupled with the ability to establish and maintain effective customer relationships. Well organised, you’ll have excellent verbal and written communication skills with the aptitude to communicate at all levels and will be IT literate.

Benefits

26 days holiday plus bank holidays, personal health insurance, pension plan, accident cover, life assurance, company car or car allowance, training and development, funded professional subscription, share save, Work Perks discount and offer scheme and extensive wellbeing benefits.

About Us

Morgan Sindall Property Services provide integrated asset management for housing associations and local authorities, focusing on improving the living conditions of residents and leaving a lasting legacy in the communities we serve. Our services include, responsive repairs, void refurbishments, compliancy services and planned maintenance works.

With over 800 employees, we focus on a culture which puts people at the core of everything we do, encourages innovative thinking and always puts our customer first.

Build your career with a leading property services company, where we recognise that diversity of thought and talented people are key to our success.

MSPS are proud to support the resettlement of armed forces personnel.

Please refer to the full Job Description upon completing your application.

Company

Blue Octopus partners with employers from a multitude of different sectors and industries, using our next generation technology and recruitment expertise to help attract, engage and hire the best talent for their unique career opportunities. We know that having the right people in place is crucial to every business’ current and future successes, regardless of the area they operate in.

Over the last decade, our experience has allowed us to specialise in several sectors, including social housing.

Blue Octopus has a strong history of working with social housing providers to help them hire the best talent and improve their talent management processes. This experience, coupled with knowledge developed over time, has allowed us to fully understand both the market itself and the skills required within the sector. We understand that operating at a high standard, efficiently and cost-effectively, is vital for our clients in the Social Housing sector, who provide a much-needed service for their tenants.

Company info
Telephone
01135323418
Location
Octo House, 2 Station Road
Otley
Leeds
West Yorkshire
LS21 3HX
United Kingdom

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