Are you passionate about delivering outstanding services for customers? Can you think outside the box and bring about change to our customers wellbeing? If this sounds like you, then this could be the perfect role for you.

Here at Johnnie Johnson Housing, we’re now looking for a Community Wellbeing Officer to join us.

Delivering an outstanding customer experience and market making services, the Community Wellbeing Officer will deliver a stimulating and varied programme of leisure activities and social events, inside and outside of the home, for residents to enjoy, to engage the local community into the daily lives of residents by initiating contact with local community groups. You’ll support residents to develop the skills and knowledge to use the internet to access information and activities which combats loneliness and supports their ability to remain independent and connected and recruit a network of volunteers to provide a variety of desired appropriate social opportunities as identified by the residents.

So now you’ve heard a bit about the role, let us tell you a bit about the team! It’s important to know who you might be working with, right?

Our Team

Our team is really lovely (if we don’t mind saying so ourselves!). You’ll join our team of Community Housing Officers and fellow Community Wellbeing Officers, who are all passionate about delivering outstanding services to customers, as well as working with likeminded people, you will use the most recent up to date technology. We don’t just provide support to our customers, we support each other too. We work incredibly hard, but we also like to have fun!

About You

We’re looking for someone who has previous experience in a similar role and of working in a dispersed team. You’ll be a great communicator, responsive to the individual needs of residents and put customers at the heart of everything you do. You’ll have a passion for supporting residents to gain digital skills and be able to develop partnerships to support vulnerable residents and prevent social inclusion.

And the benefits of working for us?

We’ve adopted a completely agile way of working meaning you can work from home too. As long as our residents and customers are put first, we’ll also give you a degree of flexibility using our ‘My Lifestyle’ guidelines, meaning you can attend the important things in life. So, whether you’ve got a gym class you’d love to attend, your child’s school play or maybe it’s just that you’ve got a new fridge being delivered, we will work with you to be flexible!

We also offer a fantastic holiday allowance of 33 days per annum (including statutory holidays) which rises to 38 days after 5 years’ service (pro-rata for fixed term contracts). We can offer you a 35-hour working week, an enhanced 5% employer contribution pension scheme and a recognition scheme with both financial and non-financial rewards such as gift vouchers, early finishes or even a later start! There’s loads more fantastic benefits too – you can find out more about these on our careers site!

About us

We are a not for profit housing association, housing over 8,000 residents across the North West, North East, Yorkshire and Derbyshire. Our vision Living Longer, Living Better is simply about helping people age well and live independently for longer.

Selection for this role will be based on merit. JJ are fully committed to equality, diversity and inclusion and is therefore keen to attract applications from underrepresented groups.