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Head of Operations

Clapton Park TMO
London (Greater)
£60,000 - £65,000
Closing date
10 Jun 2022

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Community and Customer Services, Care and support, Housing / neighbourhood management, Tenant services, Corporate Services, Government and compliance, Policy / Strategy, Executive & Senior, Senior management
Head of services
Full Time
Organisation Type
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Job Details

Clapton Park is an estate run by and for its residents. We are proud of our famous green spaces and our reputation as the Poppy Estate. We seek to deliver high quality, responsive services to residents and to bring extra value by ensuring we go beyond providing core housing services and offer all our residents the chance to play an active part in their community. 

We are looking for a dynamic housing professional and inspirational leader,  someone who shares our passion and excitement for what being a Tenant Management Organisation means and the opportunities it offers. We want to be the best place to live in Hackney and are looking for the person to deliver that.

The successful candidate will have a track record in housing management and in delivering outstanding high quality, customer focused services to local residents. They will be an experienced leader and motivator  who is committed to resident engagement.

We are committed to ensuring equal opportunities for disabled candidates and offer a guaranteed interview for anyone meeting the essential criteria who self-defines as having a disability. Please indicate on your application if you would like to be considered under this scheme. 

And whether you choose to apply under the guaranteed interview scheme or not, if you have a disability or need reasonable adjustments please let us know so that we can support you in the application and recruitment process

We want our organisation to reflect the diversity of the population we serve and we welcome applications from people from all backgrounds, especially from underrepresented groups, including people from Black, Asian and minority ethnic communities

How to Apply:

In the "Add a cover message" box please write your supporting statement telling us why you are applying for this job and why you think you are the best person for the job. Applicants who do not provide the supporting statement will not be considered for shortlisting.

If you have any questions or for an informal chat about the role please contact:

Closing Date: 10th June 2022


Clapton Park TMO is a Tenant Management Organisation, situated in the area of London E5. We have recently undertaken a comprehensive review of the organisation to improve our services. We are now looking for a number of highly motivated customer focused individuals who can contribute their own insight into the business and make the roles their own.

Find Us
4a Gilpin Road
E5 0HL
United Kingdom
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