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Maintenance Surveyor

Clarion Housing Group
England, West Sussex, Haywards Heath
£35230 - £44501 per annum
Closing date
3 Jun 2022

View more

Homes and Asset Management, Surveying
Full Time
Organisation Type
Housing association / RP
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Job Details

£35,230 to £44,501 per annum

36 hours per week

Haywards Heath


Clarion Housing Group is the country's largest housing association with 125,000 homes nationwide. We're a social landlord, providing affordable homes overwhelmingly for people who can't meet their housing needs on the open market, a property development company, a charitable foundation and a repairs and maintenance service.

The Repairs & Maintenance Team oversee the delivery of our in-house and external repair service, ensuring providers deliver the service to Clarion's customer standards and operate within the agreed price per property or price per void cost model. The team manages the complex repair programme, ensuring environmental health notices and legal disrepair case are well managed to conclusion, and the business risk are minimised.

We're looking for a Maintenance Surveyor to carry out pre/post-inspection and create reports for responsive repairs, void works and cyclical repairs. You'll be the face of Clarion for our customers, delivering the highest levels of customer satisfaction and managing the performance and progress of our Contractors ensuring that quality works are delivered on time, with minimal defects, to a regional budget of £10m, all within relevant statutory regulations and compliance

We'll look to you to deliver a professional surveying service including overseeing major and complex disrepair works, responsive repairs, voids and aids, and adaptations, carrying out diagnostic inspections, surveys & technical reports and providing accurate technical advice with competent & thorough surveys/post-inspections.

You'll identify and manage insurance claims including property inspections and managing decants, liaising with loss adjusters and the insurance team, and you'll be the technical lead within the Housing team during the handover of any new developments to completion and the end of defects.

Other responsibilities include;

  • Effective and efficient control budgetary spend of approx. £2m

  • Review invoices and requests for payment from contractors, challenging and resolving submissions

  • Deliver and effectively manage legal disrepair claims and Environmental Health Orders and provide detailed reports

  • Ensure effective liaison with in-house service provider, M&E contractors and external sub-contractor staff to ensure the delivery of a top quartile service

  • Management and coordination of empty properties to ensure minimal rental loss and maximum return.

You'll hold a Diploma in Surveying, Property and Maintenance Level 3 and be a member of a relevant professional body such as RICS or CIOB. You'll need a good knowledge of the Social Housing Sector and awareness of its regulations and a demonstrable knowledge of building construction, building standards, planning regulations, regulatory standards, health & safety and other legislation relevant to asset management.

You'll need a sound knowledge of construction contracts and experience of responsive repairs, voids works and cyclical repairs requirements within the context of a PPP/PPV contractual relationship.

We're seeking surveyors with experience of financial management and controls within a contractor management and day to day repairs delivery, and knowledge of effective professional surveying service

If you have excellent communications skills, and are capable of liaising with residents, contractors and other stakeholders, we very much look forward to hearing from you.

What you can expect from us

Here at Clarion we're dedicated to rewarding hard work and commitment and providing benefits that support you and your lifestyle. As standard we offer;-

  • Competitive salaries that are benchmarked regularly against current market rates

  • Initial 25 Days annual leave (plus bank holiday), increasing to 30 days after 3 years' service.

  • A flexible benefit scheme tailored to you, inclusive of healthcare options, dental insurance, restaurant card and cycle to work along with 1% of your salary to spend on whichever approved benefit you like!

  • Matched pension contributions of up to 7.5% of your salary with generous life assurance

  • Flexible and agile working for the majority of our employees.

Other perks

  • Company Bonus Scheme

  • Eye care vouchers

  • Holiday trading scheme allowing you to buy and sell leave

  • Free counselling and legal advice scheme for you and your family

  • Interest free loans for season ticket and study leave

Our commitment to equality and diversity means that we are keen to help you maintain a healthy work-life balance, including but not limited to part-time working and job share, enhanced maternity, adoption and paternity leave, and compassionate leave.

Closing Date: Sunday 5th June 2022 at midnight.

For further details on this vacancy and to download the role profile Maintenance Surveyor please visit our website or click 'apply'.

Applicants must be able to travel across regions as required.

This post is subject to Basic Criminal Record Check Clearance.

You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in the UK for the duration of your employment.

Clarion Housing Group

Clarion Housing Group is the UK's largest provider of affordable housing. We are committed to playing our part in tackling the housing crisis, both as a social landlord and developer of new housing.

More than 350,000 people call a Clarion home their home. Our mission is to provide and maintain good quality housing for our residents and to build communities through high quality design and placemaking.

We are a social business, reinvesting our profits into building new homes and providing support and opportunities to our residents through Clarion Futures, our charitable foundation.

Diversity and Inclusion

We want Clarion to be a workplace where everyone feels valued, can be themselves and know they can reach their full potential. We embrace and celebrate our differences through various initiatives and support colleagues through a number of staff networks.

We're committed to building a strong, diverse workforce and making Clarion an inclusive place to work.


Clarion Housing Group

Clarion Housing Group comprises the country’s largest housing association; a property development company, a charitable foundation and a repairs and maintenance service.

The Group’s housing association, Clarion Housing, is committed to providing good customer service to all its residents and to maintaining its homes to a good standard - investing significantly in improving them each year.

Its development target is to build 50,000 new homes over 10 years and the Group will invest £13 billion on meeting and delivering on this target.  Two thirds of the programme will be affordable and developed by Clarion Housing, while homes for private sale are delivered and marketed through development company Latimer by Clarion Housing Group.  The proceeds from sales are invested in our social purpose.   

The charitable foundation, Clarion Futures, will invest £150 million over ten years to deliver one of the largest social investment programmes in the country. Priorities are work and training; money management and young people.

Building homes. Developing futures.

Find Us
6 Tooley St
London Bridge
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