Housing Interventions Officer
- Employer
- Cheltenham Borough Homes
- Location
- Cheltenham, Gloucestershire
- Salary
- £28,510 with annual increments up to £30,096
- Closing date
- 12 Jun 2022
View more
- Function
- Community and Customer Services, Anti-social behaviour, Care and support, Homelessness, Housing / neighbourhood management, Revenues / benefits, Social Care, Supported / sheltered housing, Tenant services, Tenancy representative
- Seniority
- Officer
- Contract
- Permanent
- Hours
- Full Time
- Organisation Type
- ALMO
Key areas of responsibility
To provide intervention and prevention work with clients who are homeless or facing homelessness by providing short term intensive support and intervention aimed at supporting homeless households whose needs cannot be met by other specialist services. This will include assisting vulnerable clients with chaotic and complex needs.
Delivering one to one work with vulnerable single homeless and families to build their capacity to achieve agreed outcomes including confidence and resilience.
Working in partnership with a range of specialist and universal services to ensure the support is co-ordinated and effective.
There will be a need on occasion for you to take homeless applications and agree personal housing plans with more chaotic and complex households.
Intensive work with applicants in bed and breakfast accommodation in order to obtain swift but sustainable housing solutions.
Key skills needed
Experience in working and supporting vulnerable, complex, and chaotic clients
Resilient, empathetic, and motivational
Able to use a trauma informed approach
Great communicator and negotiator
Can do attitude, solution focussed, and innovative problem solver
Desirable
Previous experience of working in a housing and homelessness related environment
Previous experience of working in a support related environment
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