Skip to main content

This job has expired

Lettings Co-ordinator

Employer
Blue Octopus Recruitment Ltd
Location
Sale Point / Agile
Salary
£26,103 - £28,158 per annum
Closing date
1 Jul 2022

Job Details

Temporary secondment until 31st March 2023
An opportunity has arisen in the Home Moves Team for a temporary Lettings Co-ordinator (Home Moves Co-Ordinator). The Home Moves Team is primarily responsible for allocating properties in line with the Trusts Allocations and Internal Transfer policies and procedures. The role of the Lettings Co-ordinator is to provide the best possible service to prospective and current THT customers who wish to move home through a variety of methods and work with colleagues and partners to ensure that challenging lettings performance targets are met.

Key aspects of the role include:

  • To provide a comprehensive, efficient, customer and performance focused service to all prospective and transferring customers or those moving via mutual exchange.
  • To work to ensure empty homes are let quickly and customers experience a seamless, effective and appropriate service.
  • To be able to balance individual customer needs and expectations against the need to ensure that challenging lettings targets are met
  • To work effectively with colleagues and other stakeholders to find solutions to customers housing concerns and build and develop strong relationships with other internal teams and partner agencies
  • To value the voice and experience of customers. Using customer feedback about the lettings service to help the team improve the customer experience.

The Person

The successful candidate will have highly developed verbal and written communication skills and a real passion for making a difference and securing positive outcomes for customers looking to move home. They will be a team player, with the ability to work with both internal and external partners to deliver fantastic lettings customer service, often in challenging situations. They will have a determination to meet performance targets and the ability to work under pressure and to tight deadlines. Previous experience in lettings is desirable though not essential but candidates must have a commitment to customer care and a desire to help customers who wish to move find the best possible solution to their needs.

Closing date - 12pm Wednesday 8th June 2022

Interviews - Monday 13th June 2022

Company

Blue Octopus partners with employers from a multitude of different sectors and industries, using our next generation technology and recruitment expertise to help attract, engage and hire the best talent for their unique career opportunities. We know that having the right people in place is crucial to every business’ current and future successes, regardless of the area they operate in.

Over the last decade, our experience has allowed us to specialise in several sectors, including social housing.

Blue Octopus has a strong history of working with social housing providers to help them hire the best talent and improve their talent management processes. This experience, coupled with knowledge developed over time, has allowed us to fully understand both the market itself and the skills required within the sector. We understand that operating at a high standard, efficiently and cost-effectively, is vital for our clients in the Social Housing sector, who provide a much-needed service for their tenants.

Company info
Telephone
01135323418
Location
Octo House, 2 Station Road
Otley
Leeds
West Yorkshire
LS21 3HX
United Kingdom

Sign in to create job alerts

Sign in or create an account to start creating job alerts and receive personalised job recommendations straight to your inbox.

Create alert