Housing Management worker
Job type - Permanent/Full time
Salary - £20010
Hours - 35 (plus 5 hours paid lunch breaks)
Location- Doncaster

Do you have what it takes to seize opportunities and deliver results? Can you think differently, pursue creative ideas, and provide reliable support to both internal and external customers? We are a national social justice charity with more than 50 years' experience of changing lives, building stronger communities, and reducing crime. We help support, house, educate, advise, and speak out for disadvantaged young people and adults - and you could now help us make an even bigger impact going forward.



What is the role? You will be providing housing management and intensive housing management to customers at risk of homelessness living in self contained accommodation. Working as part of a team, you will manage a portfolio of properties and tenancies across a designated area, providing an intensive Housing Management Service to a core group of people.



What do I need to apply? You will have a Housing qualification and understanding of the welfare benefits system. Qualified to a minimum GCSE grade C or equivalent in English and Maths, you will be approachable and have the ability to build rapport and trusted relationships with customers and outside agencies. You will have experience supporting people to make changes.

Previous experience of working in Housing Management is desirable or a background in housing and or a background in support with the client group (Mental Health, Domestic abuse, Offenders, Substance Use).

Must be computer literate and quick to learn. Must be approachable and able to interact with people appropriately on all levels.

Ability to drive and access to a car is required



Duties and responsibilities include but are not limited to:



* Directly supporting tenants to manage their tenancy, assisting them with housing benefit claims and signposting them to relevant support services and liaising with support services where required.

* Using coaching techniques to help customers identify actions and solutions themselves and promoting and maximising independence

* Working with the Nacro Housing Management Team to ensure the correct tenancies are issued, sign up new tenancies and ensure the service user understands and accepts tenancy obligations, .

* Ensure that all the required health & safety checks are undertaken, taking any necessary remedial action.



An enhanced DBS check will be undertaken.



For details of the full role profile please click here

And for details of Nacro's excellent benefits click here


Please Apply online