Job Type - Permanent/Part-Time

Location - Plymouth

Hours - 24hrs per week

Salary - £13,026 (Including Unsociable Hours Benefit)

Are you looking for a role where you can make a difference to someone’s life? Are you a keen problem solver, and thrive on partnership working to ensure the best care for your clients? Are you passionate about empowering people with complex needs? 

Nacro currently has an exciting Support Worker opportunity within a fast-paced Ministry of Justice commissioned contract – BASS (Bail Accommodation and Support Service). BASS provides support and accommodation in the community to people in contact with the criminal justice system. Nacro is a national social justice charity with more than 50 years’ experience of changing lives, building stronger communities, and reducing crime – and you could now help us make an even bigger impact going forward!

This is an exceptional opportunity as this role provides an excellent springboard into other criminal justice professions and provides you with the experience of working with a range of criminal justice agencies. In addition, you will gain experience in liaising with the local authority Housing Benefit departments and the DWP to resolve payment issues. 

Who we are looking for:

An inspirational Support Worker who will provide flexible, holistic and short-term support to clients with a wide range of support needs, with the aim of them achieving their own accommodation at the end of their BASS placement.

BASS support workers provided tailored 121 support to our service users, supporting them to source move on accommodation, helping with benefits, financial concerns, employment and training opportunities as well as to address offending behaviour issues and liaise with offender managers and 3rd party agencies to provide cohesive support.

We are looking for someone with knowledge of support planning and safeguarding, and experience of working with vulnerable adults with complex needs (i.e. substance misuse and mental health).

The role offers flexible working in the community and you can work from home in between property visits. You will regularly meet with your team and manager to discuss and reflect on complex cases. You will be required to travel for training and team meetings.
 

Duties and responsibilities include but are not limited to: 

• Engage with actual and potential referral agencies including local authority central access point/gateway services, statutory and voluntary sector agencies in order to generate referrals for the service as required.

• Plan and deliver an effective support and safety plan with the service user referring to specialist agencies as required. The progressions/outcomes identified, delivered and service user contact should be recorded, monitored, reviewed, and updated regularly and in line with contract requirements 

• Maximise rent collection, ensuring  successful housing and other welfare benefit claims are submitted and maintained, taking proactive action to minimise rent arrears in line with targets, monitoring the account and recording all actions and where necessary taking appropriate action when arrears arise in line with policy and procedure

• Ensure that routine property maintenance and damage is reported promptly to maintenance staff

• Minimise void time by taking a pro-active approach to ensure properties are re-let as soon as possible in line with targets.

An Enhanced DBS check is required for this role.

A full UK driving licence and use of own car are required. 

For a Full Role Profile please click here.

For a list of Nacro's Amazing Benefits please click here.

Please Apply Online.