Housing Management Worker - Derbyshire

Job type:                     Permanent 

Salary:                         £20,000- £24,999

Hours:                          Full Time

Location:                     Derbyshire

Saying what we do at Nacro is simple. We house, we educate, we support, and we speak out for - and with - disadvantaged young people and adults. But it’s how we do it that really makes the difference.

By challenging boundaries, setting agendas, and delivering innovative solutions, we successfully promote social justice and give everyone we deal with the best chance of a second chance. And because it affects their lives, we aim to achieve the highest standards in everything we do. 

Who are we looking for?  

Working as part of a team, providing an intensive Housing Management Service to a core group of people.

Key responsibilities include:

 Ability to provide intensive housing management services only and not support. 

• Ability to undertake risk assessments and accommodation plans    

• Ability to determine eligibility for the service taking necessary action where required are delivered.

• Ability to deal with  Property management and maintenance issues 

• Ability to work closely with the Asset Management team on ensuring property standards are maintained, repairs are reported in a timely way and ensuring the properties are suitable for letting and safe occupation.

• Ability to  maximise rent collection and adhere to the arrears management policy and procedure.

Professional and Technical Experience: 

• Ability to Maintain the highest professional standards and service levels to our service users treating everyone with dignity and respect.

• Ability to Work in partnership with the Housing Management team to ensure we are working within our voids and arrears targets, complying with Tenure Law, and abiding by our Housing policies and procedures. 

• Ability to foster positive relationships with the local community, neighbours, and landlords.

• Ability to work collaboratively with key internal partners in Quality, Policy, HR, Finance, and IT to deliver the best possible service to our users.

• be prepared to work flexibly across more than one area if required.

Ability to comply with  organisational and compliance elements of the job description 

Duties may vary from time to time within the broad remit of your role and grade. You are required to undertake any such reasonable and appropriate duties.

To view the role profile please click here

For more details on Nacro benefits, please click here

Please apply online