Job type - Full time/ Permanent
Salary - £21,710 per annum (including £1000 unsociable hours benefit)
Hours - 35 (plus 5 hours paid lunch break) flexible between 8am and 8pm Mon-Fri.  Saturdays and bank holiday cover is required for the east of England region as you will be on on a rolling rota
Location –Derby and Nottingham

Are you looking for a role where you can make a difference to someone’s life? Are you a keen problem solver, and thrive on partnership working to ensure the best care for your clients? Are you passionate about empowering people with complex needs?

Nacro currently has an exciting Support Worker opportunity within a fast paced Ministry of Justice commissioned contract – BASS (Bail Accommodation and Support Service). BASS provides support and accommodation in the community to people in contact with the criminal justice system. Nacro is a national social justice charity with more than 50 years’ experience of changing lives, building stronger communities, and reducing crime – and you could now help us make an even bigger impact going forward!

You will provide flexible, holistic and short-term support to clients with a wide range of support needs, with the aim of them achieving their own accommodation at the end of their BASS placement. You will manage a caseload of clients in properties in your allocated patch in Derby and Nottingham.

You will be required to travel for training and team meetings, and be flexible to cover other local patches as required

We are looking for someone with knowledge of support planning and safeguarding, and experience of working with vulnerable adults with complex needs (i.e. substance misuse and mental health).

This role provides an excellent springboard into other criminal justice professions including experience of working with a range of criminal justice agencies. In addition, you will gain experience in liaising local authority Housing Benefit departments and the DWP to resolve payment issues.

The role offers flexible working in the community and you can work from home in between property visits. You will regularly meet with your team and manager to discuss and reflect on complex cases. You will be required to travel for training and team meetings.

Role Requirements:

·         Co-develop and deliver person-centred support and safety plans with clients. 

·         Capturing and evidencing service user progress, as well as recording regular contacts on their case file

·         Undertake safeguarding activities including monitoring and reporting of safeguarding concerns, as well as liaising and working in partnership with relevant external agencies.

·         Ensure a professional risk management plan is in place, which is regularly updated in line with any escalation of risk. This should evidence proactive agency involvement and sharing of information with relevant stakeholders 

·         Maximise rent collection by ensuring successful housing and other welfare benefit claims are submitted and maintained; taking proactive action to minimise rent arrears in line with targets; monitoring accounts and recording all actions, and where necessary taking appropriate action when arrears exceed tolerance levels in line with policy and procedure

·         Ensure that routine property maintenance and damage is reported promptly to maintenance staff

·         Minimise void time by taking a proactive approach to ensure properties are re-let as soon as possible in line with targets

An Enhanced DBS check is required for this role. 

A full UK driving licence and use of own car are required. 

For a Full Role Profile please click here.

For a list of Nacro's Amazing Benefits please click here.