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BASS Support Worker - Hull

Employer
Nacro
Location
Hull, E Riding of Yorkshire, England
Salary
£21,710 per year
Closing date
15 Jul 2022

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Function
Community and Customer Services, Social Care
Seniority
Officer
Contract
Permanent
Hours
Full Time
Organisation Type
Charity
Support Worker
Job type  - Full-time/Permanent
Salary 
- £21,710  (Inc £1,000 Unsocial Hours)  per annum
Hours 
- 35 (plus 5 hours paid lunch break) - working roughly 1 Saturday every 6 weeks
Location 
- Hull; expectation that travel throughout Yorkshire may be needed.

A safe, secure and affordable home is what we all want. But that can seem like an impossible dream for those who come out of prison or hospital or have been homeless. But it doesn't have to be this way. 

At Nacro, we believe that everyone deserves a second chance and always fight for them to get it. That's why every year we help thousands of people find a home, keep it and thrive in it. And you could now play a vital role in this process.

Are you looking for a role where you can make a difference to someone's life? Are you a keen problem solver, and thrive on partnership working to ensure the best care for your clients? Are you passionate about empowering people with complex needs? 

Nacro currently has an exciting Support Worker opportunity within a fast-paced Ministry of Justice commissioned contract - BASS (Bail Accommodation and Support Service). BASS provides support and accommodation in the community to people in contact with the criminal justice system. Nacro is a national social justice charity with more than 50 years' experience of changing lives, building stronger communities, and reducing crime - and you could now help us make an even bigger impact going forward!

This is an exceptional opportunity as this role provides an excellent springboard into other criminal justice professions and provides you with the experience of working with a range of criminal justice agencies. In addition, you will gain experience in liaising with the local authority Housing Benefit departments and the DWP to resolve payment issues. 

Who we are looking for:

An inspirational Support Worker who will provide flexible, holistic and short-term support to clients with a wide range of support needs, with the aim of them achieving their own accommodation at the end of their BASS placement.

BASS support workers provided tailored 121 support to our service users, supporting them to source move on accommodation, helping with benefits, financial concerns, employment and training opportunities as well as to address offending behaviour issues and liaise with offender managers and 3rd party agencies to provide cohesive support.

The post is going to be based at home, with daily required travel around our Teesside properties. We are looking a motivated individual with excellent computer and communication skills. Previous criminal justice or support work experience, as well as qualifications in mental health, safeguarding, substance misuse, housing support are desirable but not essential.

Duties and responsibilities include but are not limited to: 

  • Engage with actual and potential referral agencies including local authority central access point/gateway services, statutory and voluntary sector agencies in order to generate referrals for the service as required.
  • Plan and deliver an effective support and safety plan with the service user referring to specialist agencies as required. The progressions/outcomes identified, delivered and service user contact should be recorded, monitored, reviewed, and updated regularly and in line with contract requirements 
  • Maximise rent collection, ensuring  successful housing and other welfare benefit claims are submitted and maintained, taking proactive action to minimise rent arrears in line with targets, monitoring the account and recording all actions and where necessary taking appropriate action when arrears arise in line with policy and procedure
  • Ensure that routine property maintenance and damage is reported promptly to maintenance staff
  • Minimise void time by taking a pro-active approach to ensure properties are re-let as soon as possible in line with targets.

An Enhanced DBS check is required for this role.

A full UK driving licence and use of own car are required.  Willingness to travel is essential as part of role within the Yorkshire area. Job role is to cover a caseload i

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