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Housing Assistant

Employer
Blue Octopus Recruitment Ltd
Location
M33 6AG, Sale
Salary
£22,674 -£24,730 per annum
Closing date
29 Jun 2022

Job Details

Duration: Temporary secondment until 31st March 2023

An exciting opportunity has arisen in our Neighbourhoods Team for a temporary Housing Assistant to provide administrative assistance and support to our Home Moves Team (Lettings) and/or our Tenancy Sustainment Team.

Key aspects of the role include:

  • Providing a flexible support service to the Home Moves Co-ordinators / Tenancy Sustainment Officers as required.
  • Responding to customer enquiries directed to the Neighbourhood Teams at first point of contact, either face to face, on the phone, by email or letter
  • Assist in dealing with and replying to customer complaints and Councillor and MP enquiries.
  • Performing general administrative duties to assist the neighbourhood teams
  • Working effectively with colleagues to provide an efficient and professional service to customers

The successful candidate will have the following

  • Highly developed verbal and written communication skills
  • Good organisational skills and a keen eye for detail
  • Strong administration skills with the ability to multi-task effectively
  • A passion for making a difference and providing excellent customer service
  • A great team player
  • A positive can-do attitude.

The Trust:

Trafford Housing Trust (THT) is an independent housing company providing more than 9,000 quality affordable homes within the Trafford area of Manchester and across the North West. As a social enterprise, we are a ‘profit-for-purpose’ organisation, striving for a society transformed, free from poverty, inequality and injustice.

In April 2019 we announced that we will be joining the L&Q Group within the coming months, in an exciting deal that will see us build 20,000 new homes across the NW. This represents ambitious growth and a huge vote of confidence in THT’s team and track record.

What Trafford Housing Trust can offer you:

Trafford Housing Trust encourages a healthy work/life balance with family friendly policies, and we offer an attractive benefits package for employees, as well as a competitive and transparent system of pay and reward. These benefits include:

  • Annual leave allowance of 31 days per annum
  • Excellent training and development opportunities
  • Access to the Social Housing Defined Contribution pension scheme
  • Free Trafford Leisure Gym Membership
  • Access to Westfield Health Plan
  • Annual leave allowance of 31 days per annum
  • Flexible and agile working contract

We’re actively building diverse teams and encourage applications from everybody. We want to create an inclusive environment where everyone can contribute their best work and develop to their full potential. We celebrate our differences and recognise the importance of our teams reflecting the communities we serve.

Closing Date: 4pm Monday 27th June

Interviews: Thursday 30th June

Company

Blue Octopus partners with employers from a multitude of different sectors and industries, using our next generation technology and recruitment expertise to help attract, engage and hire the best talent for their unique career opportunities. We know that having the right people in place is crucial to every business’ current and future successes, regardless of the area they operate in.

Over the last decade, our experience has allowed us to specialise in several sectors, including social housing.

Blue Octopus has a strong history of working with social housing providers to help them hire the best talent and improve their talent management processes. This experience, coupled with knowledge developed over time, has allowed us to fully understand both the market itself and the skills required within the sector. We understand that operating at a high standard, efficiently and cost-effectively, is vital for our clients in the Social Housing sector, who provide a much-needed service for their tenants.

Company info
Telephone
01135323418
Location
Octo House, 2 Station Road
Otley
Leeds
West Yorkshire
LS21 3HX
United Kingdom

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