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Community Support Officer

Anchor Hanover Group
Southern England
up to £41k per annum depending on experience
Closing date
22 Jul 2022
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Job Title:  Community Support Officer  

Location: Homebased with frequent travel throughout the South of England

Salary: up to £41k per annum depending on experience

Contract Type: Permanent

Hours: 37.5

The perfect job for you where no 2 days will be the same!

Joining the newly formed Community Resilience Team, you will work with our communities and our Area Managers to build community resilience and deal with community-based issues.  You’ll be comfortable working alone at home and out in the community.  You will also need to be customer focused and be able to find resolutions that increase residents’ wellbeing and community cohesion. You will be providing advice to both residents and colleagues so an ability to communicate complex messages is a must!

A bit about you

You’ll need to have a Housing qualification or demonstrable experience within a similar role. Ideally you will already have experience of working with people with complex needs and/or challenging behaviour as well as working in partnership with other organisations to enhance service offerings to residents.   A strong understanding of anti-social behaviour approaches including legal remedies and community triggers is a must.   

A full UK Driver’s License is also required.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. 



Anchor – a great place to work

Anchor is England’s largest not-for-profit providers of care and housing for older people. Our heartfelt ambition is to transform housing and care so everyone can have a home where they love living in later life.

We’re not-for-profit which means every penny we make or save is invested in the people who live with us, the places they live and the people who work here. That means a better standard of care and customer service, better wages, more investment in training and development and improved facilities.

A rewarding environment

From health and happiness to finance and your career, we’ll give you all the support you need.

Health & happiness

  • Gym, fitness and wellbeing discounts
  • Mental health support
  • Flexible working options


  • Pension plan – contribute between 4% and 8% and we’ll match it or better
  • Quick and easy pension transfer service
  • Savings and financial advice, loans, free life assurance
  • Discounts on shopping, holidays, phones, technology and more


  • Ongoing personal and professional development programme
  • Leadership Pathways online learning resources
  • Career progression and promotion opportunities

To see our full range of benefits, check out our dedicated rewards website  

Celebrating diversity, celebrating you

Anchor is proud to be an equal opportunity employer. We aim to celebrate diversity and inclusion in all that we do, as we know that the more diverse our colleagues are, the better care and support we can give to our residents and each other.  

We are proud to have an LGBT+ group for our residents, and also Disability, LGBT+ and race and ethnicity colleague networks. These work to celebrate diversity, address concerns, review policy and practice and empower their members.  We also have an Inclusive Ambassador network to allow all colleagues to be part of promoting diversity and to be an ally to others.

We are a member of Inclusive Employers, a Stonewall Diversity Champion and a signatory to the Care Leaver Covenant and HouseProud Pledge schemes.

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