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Data & Information Manager

Employer
Accent Group
Location
Flexible location/agile working with option to work from regional offices
Salary
£57,868 per annum
Closing date
10 Jul 2022

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The role and person

  • Permanent
  • 35 Hours

 

Delivering the right information to the right people at the right time!

An exciting opportunity has arisen for a Data and Information Manager to help our organisation utilise its data and information to solve real world challenges that improve our customers lives.

Leading the data and information team, you will work closely with our internal and external customers to deliver innovative data driven solutions. You will also work as part of the IT management team leading on the data elements of the digital strategy and identifying new technologies and processes that enable its delivery. Communication and organization skills are keys for this position, along with a problem-solving attitude.

 

As the Data and Information Manager, a typical week might include:

  • Meeting internal customers to understand their how you can help them to better user data and information to deliver a more effective service or solve a particular problem.
  • Delivering a workshop on how using the tools and systems your team have developed help to improve data quality that is critical to the way we deliver our services.
  • Working with external providers to deliver courses to raise the organisations data literacy levels.
  • Working with your own team to manage workload and provide direction to ensure the focus is on the priority work.

 

The must haves

  • Degree educated or equivalent managerial / professional qualification
  • PRINCE2/Agile or equivalent accreditation
  • Data analytics / business intelligence qualifications
  • ITIL Foundation or better
  • Experience of leading a team of data and information professionals and organising and prioritising conflicting workloads.
  • Significant experience of understanding and solving complex real-world problems relating to the use of data and information.
  • The ability to be able to communicate complex issues at all levels within an organisation.
  • Understanding of the capability of BI products such as PowerBI or Qlik.
  • Experience of utilising project management and change management skills to deliver projects on-time.
  • Experience of relevant data protection legislation and information security standards

 

The added extras

  • Remain calm under pressure
  • Empathy and respect for others (e.g. customers, colleagues, contractors)
  • Commitment to equal opportunities and diversity
  • Positive attitude and commitment to good customer service
  • Effective interpersonal skills
  • Can demonstrate enthusiasm towards the role

 

Location

At Accent we’re a keen promoter of agile working and encourage the use of working from home as our new way forward. We’ll provide you with the equipment and software that you’ll need for the purpose of your role however it will be your responsibility to have an appropriate space to work from as well as a suitable broadband connection/provider.

Should you wish to work occasionally from any of our regional offices, you may do so on a hot desk basis which will need to be arranged via our online booking system.

 

Salary

The spot salary for this post is £57,868 per annum for applicants who fully meet the requirements of the post. Applicants, who do not meet all of the requirements of the post, will start 5% or 10% below the spot salary.          

 

Benefits

  • 28 days paid holiday per year rising by 1 day per year up to a maximum of one working week
  • Option to purchase additional holiday of up to 2 of your working weeks (at managers discretion)
  • Cycle Scheme
  • Learning & Development opportunities
  • Employee Assistance Programme
  • A choice of salary based contributory pension schemes, a defined benefit scheme or a defined contribution scheme, each offering life assurance cover

 

Who are Accent?

We own almost 22,000 houses across the north, east and south of the country.

They are home to over 35,000 customers. We exist to improve lives, providing people with high quality homes, affordably. Whatever their housing need, whether family, single, older or more vulnerable – our customers come first. They are always at the very heart of our business. 

If you feel great about delivering excellent services to customers, then we feel great about you joining the Accent team.

And we are a team. We live and breathe our values – we are smart, we are driven, we are caring and we are inclusive – are you? If you can do what’s right and challenge what you think is wrong, relish the opportunity to work with some fabulous colleagues to improve the customer experience and make sure we keep to our promises, then you are the person we are looking for.

Come and join us and start your own journey with Accent. We aim to be number one, and you could help us get there.

We’re always looking to improve diversity within our teams and across Accent so we would welcome any applications from any underrepresented groups. Please note, due to the nature of this role, there may be occasions where you need to travel to our offices

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