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Sales Coordinator

Anchor Hanover Group
Newmarket, Suffolk
£25,750 + commission + discretionary bonus
Closing date
27 Jul 2022

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Job Title: Sales Co-ordinator

Location:  The Silks, Exning Road, Newmarket (and occasional travel to other Anchor sites)

Salary: £25,750 + commission + discretionary bonus

Contracted hours: 37.5 hours per week, Monday - Friday

Contract type: 1 Year Fixed Term Contract with likely extension

The Silks is a collection of 69 brand new apartments currently under construction in Exning Road, Newmarket built for over-65’s to be sold on a mixture of outright and shared ownership sales. 

We are looking for an experienced Sales Coordinator to come and join our New Development Sales & Marketing Team.  

Responsibilities will include:

  • Providing comprehensive support to The Development Advisor.
  • Assisting with events, invitations and communicating with customers.
  • Coordinating sale agreed incentives.
  • Co-ordinating customer move-ins ensuring a smooth and positive experience.
  • Conduct show-arounds to prospective customers.
  • Administration of the sales files from reservation to completion.
  • Assisting with Events and Open days
  • Ensuring all Sales Spreadsheets and Expert Agent details are input and kept up to date

About you:

To be successful in this role you will already have/be:

  • Knowledge of retirement housing and the conveyancing process would be an advantage.
  • Awareness of current Estate Agency regulations with particular attention to AML procedures.
  • Able to demonstrate examples of delivering excellent customer service. 
  • Understanding and confidence in using and managing CRM
  • Ability to work on your own and as part of a team. 
  • Self-motivated, tenacious with a high level of attention to detail.
  • Knowledge of the sale process (our experienced Sales Progressor will drive the sales to completion). 
  • Ability to respond confidently to questions, understand requirements and deal with customers, contractors and colleagues 
  • Ability to adapt communication style, with strong people and interpersonal skills
  • Computer and technology literate. Excel and Word knowledge
  • Knowledge of CRM required. 
  • Must have a Full Driving License as travel between sites will be required

Anchor – a great place to work

Anchor is England’s largest not-for-profit providers of care and housing for older people. Our heartfelt ambition is to transform housing and care so everyone can have a home where they love living in later life.

We’re not-for-profit which means every penny we make or save is invested in the people who live with us, the places they live and the people who work here. That means a better standard of care and customer service, better wages, more investment in training and development and improved facilities.

A rewarding environment

From health and happiness to finance and your career, we’ll give you all the support you need.

Health & happiness

  • Gym, fitness and wellbeing discounts
  • Mental health support
  • Flexible working options


  • Pension plan – contribute between 4% and 8% and we’ll match it or better
  • Quick and easy pension transfer service
  • Savings and financial advice, loans, free life assurance
  • Discounts on shopping, holidays, phones, technology and more


  • Ongoing personal and professional development programme
  • Leadership Pathways online learning resources
  • Career progression and promotion opportunities

To see our full range of benefits, check out our dedicated rewards website  

Celebrating diversity, celebrating you

Anchor is proud to be an equal opportunity employer. We aim to celebrate diversity and inclusion in all that we do, as we know that the more diverse our colleagues are, the better care and support we can give to our residents and each other.  

We are proud to have an LGBT+ group for our residents, and also Disability, LGBT+ and race and ethnicity colleague networks. These work to celebrate diversity, address concerns, review policy and practice and empower their members.  We also have an Inclusive Ambassador network to allow all colleagues to be part of promoting diversity and to be an ally to others.

We are a member of Inclusive Employers, a Stonewall Diversity Champion and a signatory to the Care Leaver Covenant and HouseProud Pledge schemes.

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