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Void Works Coordinator

Employer
Networx Recruitment
Location
Kents Hill, Milton Keynes
Salary
£34,029.14 per annum
Closing date
11 Jul 2022

Void Works Coordinator

Kents Hill, Milton Keynes

£34,029.14 per annum

Full Time

Permanent

 

 

 

Would you thrive in a job that is making a real difference to people’s lives in your region?

 

Here at Grand Union, we are more than just a financially strong Housing Association, we are making an impact on the housing crisis, supporting sustainable communities and providing life-long homes for our customers. We provide additional, critical services to support the most vulnerable but we also build shared ownership and outright sales for those who want to get on the property ladder.

 

We are passionate about our communities and we are committed to being a Learning Organisation, developing talent to deliver our service goals and supporting the next generation into a career in Housing.

 

 

About the role:

 

We are currently seeking a Void Works Coordinator to provide an effective coordination and administrative support service for empty homes / void properties.

 

Within this role your main responsibilities will include:

 

· Being the main point of contact for contractors, colleagues and residents regarding forthcoming and existing void properties and post-void properties

· Responding promptly to queries regarding existing or post-void properties

· Ensuring that satisfaction with the void service is measure and fully understood and that results are fed back to contractors and residents

· Ensuring that weekly progress reports are provided to the Empty Homes Manager covering all key aspects of the void process

· Maintaining system workflows including generic email inbox

· Assisting the Voids Manager to maintain void expenditure within expected budget limits and provide a value for money service

 

 

What we’re looking for:

 

· Experience of working within a void setting and a social housing environment

· An awareness of cross organisational working with a diverse workforce and the ability to work as part of a team

· Familiarity with implementing policies and procedures

· Experience of monitoring, achieving and exceeding individual targets

· Knowledge of raising and scheduling jobs

· Excellent communication skills

· The ability to work under pressure, on your own initiative and without supervision

 

 

What we offer:

 

· Annual leave 25 days rising to 30 days with length of service

· Generous defined contribution pension scheme – employer contribution up to 10%

· Life assurance (2x salary)

· Generous sick pay

· Free car parking

· Numerous learning and development opportunities including qualifications

· Paid professional subscriptions (max 2 if both relevant to role)

· Agile working

· Medicash counselling (helpline and face to face)

· On-site wellbeing activities including massages

· Free annual flu jabs

· Plus lots more! (see attached benefits list)

 

If you are like-minded in wanting to help shape the future of housing through the delivery of quality services to our customers, great at your job and with a ‘can-do’ attitude, we want to hear from you.

 

You are just one click away from starting your journey with us…

 

We are committed to implementing our Equality, Diversity and Customer Care Policy and are proactive about safeguarding vulnerable adults and children.

 

NO AGENCIES

 

Closing Date: 11th July​ 2022

Telephone Interview: 13th July 2022

Interview: 15th July 2022

 

#NowHiring #Recruiting #Jobs #VoidWorksCo-ordinator #Planner #Scheduling #AdminSupport#AdminJobs #EmptyHomes #Voids #Housing #MiltonKeynes #KentsHill

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