As a Data Project Analyst you will work in a small team responsible for identifying the data collection requirements on which the Regulator of Social Housing (RSH) bases its regulation of the social housing sector. A large part of the role will be to develop and delivery our collections of data relating to our expanding remit in consumer regulation, including our tenant satisfaction measures (TSMs). This is a new collection which will collect data on a variety of metrics from registered providers (RPs). Working with colleagues across RSH, local and central government, you’ll be responsible for translating the requirements for data collection into a survey in our data collection system, producing guidance and developing a cleaning strategy. You’ll identify emerging and changing requirements from our expanding consumer regulation programme, consider feedback from users (both those submitting and analysing the data) and work with the leads on other surveys to turn these broad requirements into detailed technical specifications, which can be coded into our data collection systems.
You’ll also work with the data team to develop cleaning tools and support the development of other surveys which collect information on finance and financial risk, and other information relating to their governance and viability, from RPs. During survey collection periods, you will play a leading role in planning and coordination in the data team to deliver the collection and cleansing of data, providing support and expert guidance to our enquiries team, and liaising directly with providers to support their completion of the returns. You will examine incoming data from consumer return(s) and work with other analysts to increase provider engagement and the quality of returns.
You will be involved in the analysis and reporting of the data gathered through our systems, producing analytical tools which allow for structured, replicable analysis which will fulfil the regulators requirements for publication of data to a range of stakeholders.
The role will involve working to establish the RSH’s publication solution for TSM and consumer information, working to establish user requirements, seeking options and working with others across the RSH to ensure that we can meet stakeholder expectations on the publication of consumer data (and work to ensure this is aligned with our existing publications (including our national statistics).
In the first year you will also input into the user testing in the data team, supporting the introduction of the new data collection system upon which the TSM and other data collections will be hosted.
We are looking for a candidate with strong project and analysis skills, experienced in the use of Excel, Microsoft Power Apps and SQL databases. They will bring experience of handling and cleaning raw data and in managing data collection projects and of publishing data outputs to meet user needs. They will possess communication skills and the ability to explain complex information to non-specialist audiences and to tailor analysis outputs to a range of audiences. They will be able to maintain strong working relationships within RSH and with RPs to support our data collections, cleaning and analysis and will have experience of line management.